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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
834 Reviews
Call Service Center (405) 492-6677

834 Reviews of Metro Ford of OKC - Service Center

Sort by
January 05, 2022

Two thumbs up for working with me for a time that fit my schedule. On short notice. More

by greenbass5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 07, 2022 -

Metro Ford of OKC responded

Thanks for sharing your experience with our service team at Metro Ford of OKC! We appreciate your business and look forward to your next visit. Have a great day:)

December 27, 2021

The people here were very nice and made sure to accommodate when it took longer for my car to be worked on. More

by donna.thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
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Dec 29, 2021 -

Metro Ford of OKC responded

Donna, we appreciate you choosing Metro Ford of OKC for your vehicle needs. Glad our team earned your five-star rating and review. Let us know if you have any questions about your service. Thank you!

December 22, 2021

Did you know they have a $150.00/hour labor rate? It was a real shock to me, but I have the invoice to prove it. More

by paulrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen
Report | Print
Dec 23, 2021 -

Metro Ford of OKC responded

Hi Paul, we appreciate your feedback. Thanks for visiting Metro Ford of OKC. Please give us a call if you have questions about your invoice at (405) 438-3330. Thank you!

December 21, 2021

I’m from Colorado. Truck needed oil change. Got truck in quickly. Great service. Very cooperative. More

by ptennery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Metro Ford of OKC responded

We appreciate you taking the time to review our service team at Metro Ford of OKC, Ptennery! Let us know if you have any questions. Thank you!

December 09, 2021

Great customer service, good waiting area with coffee, fast service. I was out of there in an hour. More

by garysandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Crank
Report | Print
Dec 23, 2021 -

Metro Ford of OKC responded

Hello Gary! Thank you for taking a moment to share your experience at Metro Ford of OKC. We appreciate your business!

November 29, 2021

Dustin was extremely kind and helpful when I brought my truck in for a recall. He kept me updated on the status of my truck several times. More

by C_Ry152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Report | Print
Dec 02, 2021 -

Metro Ford of OKC responded

Thanks for taking a moment to rate our service departmentC_Ry152. Dustin and his team are pretty awesome. Let us know if have any questions. Thank you!

November 23, 2021

They did a good job on my oil change and did it fairly quick. Would use them again. More

by SSESTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Metro Ford of OKC responded

We appreciate your great review and five-star rating of Metro Ford of OKC. We look forward to your next visit. Have a great day!

November 22, 2021

Service was completed correctly. Both Daniel and Justin are knowledgeable and polite. I’m completely satisfied with the work completed and highly recommend this delearship. More

by carbuyer101
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ybarra
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Nov 24, 2021 -

Metro Ford of OKC responded

Thanks for taking a moment to review our service department at Metro Ford of OKC. We appreciate your recommendation and look forward to your next visit. Thank you!

November 03, 2021

Dustin and Scott’s communication has given a exiguous amount of frustration. Very professional and detailed before moving forward through the service. More

by NOVEYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parrish, Dustin Crank
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Nov 04, 2021 -

Metro Ford of OKC responded

Hi Novey, thank you for sharing your experience with our service team at Metro Ford of OKC. We enjoy hearing how team members like Dustin and Scott uphold our high standard of customer service. We hope to see you again soon!

November 01, 2021

The service department at Metro Ford is very clean and the staff is very friendly and professional. They will take care of all your service needs. More

by BNEWELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Metro Ford of OKC responded

Hi there! Thank you for the in-depth review, we pride ourselves on making sure our customers have a top-notch service experience at Metro Ford of OKC. We appreciate your recommendations and look forward to working with you again.

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