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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
892 Reviews
Call Service Center (405) 492-6677

892 Reviews of Metro Ford of OKC - Service Center

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February 07, 2023

I have used this dealership for all my services over the past 10 years after I bought my car there. More

by trbokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duggan
Report | Print
Feb 09, 2023 -

Metro Ford of OKC responded

Thank you, trbokc. We are pleased to hear our team has earned your business loyalty the last 10 years. Let us know if we can be of further assistance.

February 01, 2023

Dustin Crank was a huge help with getting my airbags replaced. I dealt with some minor issues after the air bag and Mr. Crank too care of those problems as well! Thank you More

by santray.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Report | Print
Feb 02, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, Santray! We appreciate your business and look forward to your next visit. Have a great day.

January 31, 2023

The customer service was amazing! All employees I interacted with were 100% professional including cashier. More

by Loganhelton75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin, Dustin Crank, Shawn Hodges, David Duggan
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Feb 03, 2023 -

Metro Ford of OKC responded

Thank you, Logan! We appreciate your business and look forward to your next visit.

January 30, 2023

Customer service was excellent. Staff was friendly, professional and completed the work extremely fast. Loved the experience. More

by annette.hurley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hodges
Report | Print
Jan 30, 2023 -

Metro Ford of OKC responded

Thank you for sharing you experience, Annette! We appreciate your business and look forward to your next visit. Have a great week!

January 30, 2023

People were nice and service was good. Oil change was done with an hour. Thanks More

by lorismith0777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience, Lorismith0777! Let us know if we can be of further assistance.

January 28, 2023

Mrs. Linda & Patrick were awesome. Linda answered all of my questions and help me find the Bronco that was just for me. Patrick in finance helped me find a decent rate and monthly payment. I would definitel More

by tiffanyaguilar882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watson, Shawn Hodges
Report | Print
Jan 30, 2023 -

Metro Ford of OKC responded

We appreciate your business, Tiffany. Thank you for trusting Metro Ford of OKC with your vehicle needs. Have a great week!

January 28, 2023

Lack of communication and when I got my truck back it was covered with some kind of paint or other white substance More

by rbrown43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Metro Ford of OKC responded

Hello, R. Brown. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 896-8531.

January 27, 2023

Dustin was very helpful and my experience working with him was also pleasant. Thank you. More

by jacobaday
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Report | Print
Jan 30, 2023 -

Metro Ford of OKC responded

Thank you for sharing your experience with Dustin, Jacobaday. Let us know if we can be of further assistance!

January 22, 2023

I told Scott Parish about my electrical issue with my Ford F150 he gave me the confidence that his team could correct the electrical problem and they did! Plus the replace my wiper swith I had problems More

by ALLEGIANCEOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Parish
Report | Print
Jan 24, 2023 -

Metro Ford of OKC responded

Hi Allegianceok! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience.

January 21, 2023

Johnny is great and keeps his promises. Highly recommend him as a salesperson. He got our car detailed with an oil change as promised. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Metro Ford of OKC responded

Thank you for the kind review, A! We work very hard at Metro Ford of OKC to ensure a positive experience for our customers. We appreciate your recommendation, and look forward to working with you again in the future!

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