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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
913 Reviews
Call Service Center (405) 492-6677

913 Reviews of Metro Ford of OKC - Service Center

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May 17, 2025

When they sell you a vehicle , they tell you can get a loaner car when you bring in vehicle for service but they never have one and have a waiting list for a loaner. More

by GM7505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Metro Ford of OKC responded

We apologize for the inconvenience and understand your frustration. We’re actively working to improve loaner availability and appreciate your patience in the meantime.

May 16, 2025

Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Specht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Metro Ford of OKC responded

Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!

May 15, 2025

My salesman Sam was knowledgeable and the gentleman that handled the paperwork Vincent was great. The car I wanted was a reasonable price and the trade-in offer was good too. More

by JAFISHER523
Recommend Dealer
Yes
Employees Worked With
Aissam Arsalane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Metro Ford of OKC responded

Thank you! We’re glad Sam and Vincent provided great service and that you’re happy with your purchase. We appreciate your feedback!

May 13, 2025

I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin bane
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May 14, 2025 -

Metro Ford of OKC responded

Thank you for sharing! We’re glad we could get your oil change done in time before your trip. Safe travels back to New Mexico!

May 12, 2025

Salesman kept me informed checking back with me through the process. Had the truck shipped to me would refer them to other people. More

by RHAMON1974
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad to hear you were kept informed throughout the process and that the truck arrived safely. We appreciate your referral and look forward to helping others in the future!

May 11, 2025

Nice team, excellent job, I’ll recommend for friends and family members and choice the payments plans More

by mariaigrijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin (service)
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May 14, 2025 -

Metro Ford of OKC responded

Thank you, Maria! We're so glad to hear you had a great experience. We appreciate your recommendation and are happy to help you with payment plans. Looking forward to serving your friends and family!

May 09, 2025

Very nice and professional , answered all my questions, took care of everything I ask would recommend More

by chukarhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Metro Ford of OKC responded

Thank you! We're glad you had a great experience and that all your questions were answered. We appreciate the recommendation!

May 09, 2025

AC still blows out right side heater on. Told Denise ask Jesus never heard back. More

by kward10
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Metro Ford of OKC responded

We're sorry to hear this issue is still ongoing. We’ll look into it right away and make sure someone follows up with you promptly.

May 04, 2025

Outstanding customer service. Outstanding service from Finanace. Zack went way out of his way to make the experience seem great. Vincent in finance was awesome. \ Thanmks More

by PHILT4OU
Recommend Dealer
Yes
Employees Worked With
Zackery Outon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're thrilled to hear Zack and Vincent provided such great service. We truly appreciate your kind words and look forward to serving you again!

May 01, 2025

The pickup and delivery service is a game changer for me. It's going to save me so much time. It was great ! More

by toni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torri Humann
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May 08, 2025 -

Metro Ford of OKC responded

Thanks, Toni! We're so glad the pickup and delivery service is making a difference for you—saving time is what it's all about!

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