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Metro Ford of OKC - Service Center
Oklahoma City , OK
793 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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793 Reviews of Metro Ford of OKC - Service Center
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Verified Customer
April 08, 2022
always work with Justin in service. he provides great updates and is very responsive. We use him for all our fleet needs. he provides great updates and is very responsive. We use him for all our fleet needs. More
by keith.r.degreve
Employees Worked With
April 05, 2022
I just picked up my car from the service department after they wasted a whole day on a routine check that I didn't need! The parts I asked them to inspect were not even looked at! And I got to pay 150 for th they wasted a whole day on a routine check that I didn't need! The parts I asked them to inspect were not even looked at! And I got to pay 150 for the wasted time More
by rchampton1944
March 29, 2022
They were efficient. I received updates. Truck was a day or two late, no big deal. I received updates. Truck was a day or two late, no big deal. More
by ccerne
Employees Worked With
March 23, 2022
Quick and friendly staff. No issues and communication was great. I will use them again. No issues and communication was great. I will use them again. More
by keith.r.degreve
Employees Worked With
March 10, 2022
Great experience. Denise was extremely helpful through the entire process from checking in to checking out. Service was completed timely and all issues were resolved Denise was extremely helpful through the entire process from checking in to checking out. Service was completed timely and all issues were resolved. More
by ksmith360
Employees Worked With
March 08, 2022
Denise was very courteous & professional! Service was completed on time! Overall an excellent experience and will return. Service was completed on time! Overall an excellent experience and will return. More
by SPEERGREG
March 02, 2022
Everything was smooth and worked out well. Good communication on the part of the dealer and no issue. Good communication on the part of the dealer and no issue. More
by keith.r.degreve
Employees Worked With
Other Employees :
Kevin Steffensen, Christopher Rutledge, Daniel Ybarra, Dustin Crank
March 01, 2022
They were very professional and courteous. They repaired my truck well and at a reasonable price. Justin Payna was my advisor and he went above and beyond my expectations. They repaired my truck well and at a reasonable price. Justin Payna was my advisor and he went above and beyond my expectations. More
by sminick0
Employees Worked With
February 24, 2022
The service department at Metro Ford of OKC, in particular Kevin (service rep), the manager of the service department, and their predecessors, have no regard for their customers. After more than a particular Kevin (service rep), the manager of the service department, and their predecessors, have no regard for their customers. After more than a year of promises and assurances by Metro Ford that all of warranty/recall claims would be promptly resolved, I still have an unresolved and outstanding claim related to the unintended tail gate opening on my F-150 Raptor. I have never had such poor service from a dealership in my life. The only reason I am giving Metro Ford one star is because zero stars is not offered as an option. More
by sjohnson56.home
