Metro Ford of OKC - Service Center

There is too much wrong with this service department to write down. It would be too long and you wouldn’t read it all. Bottom line-there are several reputable Ford Dealerships in OKC, Metro is not one of t write down. It would be too long and you wouldn’t read it all. Bottom line-there are several reputable Ford Dealerships in OKC, Metro is not one of them. Do yourself a favor, save yourself a lot of frustration and take your vehicle for service to any one but Metro Ford. Trust me you will be glad you did. I picked up my Raptor today and scheduled an appointment with a different Ford Dealership to work on it. More

Excellent experience. Maybe a little bit too long of a wait for an oil change but not bad. Maybe a little bit too long of a wait for an oil change but not bad. More

Very customer oriented. They are really easy to set an appointment and they make sure you are comfortable while waiting They are really easy to set an appointment and they make sure you are comfortable while waiting More

Dustin is just so helpful and understanding he explained everything detail by detail and always kept me informed about my suv everything detail by detail and always kept me informed about my suv More

Service was very quick and professional gave me a very detailed update on what needed to be done in the future. detailed update on what needed to be done in the future. More

Metro helped me fix a problem another dealership created. Couldn’t be happier with the awesome service. Couldn’t be happier with the awesome service. More

The service advisors are just not friendly. They’re not rude either, just mediocre. Also when I need a shuttle, it takes forever to get one. Waited almost an hour for an oil change and didn’t g They’re not rude either, just mediocre. Also when I need a shuttle, it takes forever to get one. Waited almost an hour for an oil change and didn’t get a ride like I asked for. I’m just never impressed with their services. As I said before, they’re okay. More

Car was ready for pickup way sooner than expected. A ride home was never offered. A ride home was never offered. More

friendly very helpful pushing our trucks out pretty quickly good service thank all you do . quickly good service thank all you do . More

Dustin Crank is an outstanding service advisor. He takes the time to explain all aspects of the work being performed and contacts you on progress and completion. A truly great individual in custo He takes the time to explain all aspects of the work being performed and contacts you on progress and completion. A truly great individual in customer service!! The only place my Mustang will be worked on when necessary! More