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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
793 Reviews

793 Reviews of Metro Ford of OKC - Service Center

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October 24, 2022

I appreciate the helpful and courteous service I received from Shawn in the service dept on a recent recall repair. Good young man! 👍 More

by papa0859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Oct 26, 2022 -

Metro Ford of OKC responded

Thank you, Papa0859! Let us know if we can be of further assistance. Have a great day!

October 23, 2022

It took them days to figure out what was wrong and I had to keep calling and texting… it didn’t seem like they were on top of getting my car back to me. More

by paige.ingram03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Keep
Nov 15, 2022 -

Metro Ford of OKC responded

Thank you for providing candid feedback and making us aware of this, Paige. We apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving.

October 20, 2022

Metro Ford was great when I got service on my vehicle. Shawn at Metro Ford was very professional and kept me well informed. A+ More

by philny00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hodges
Oct 21, 2022 -

Metro Ford of OKC responded

Thank you for sharing your experience, Philny00. We appreciate your business and look forward to your next visit. Let us know if we can be of further assistance!

October 18, 2022

Great place to get your vehicle serviced even if it’s not a Ford. Denise is great More

by MSTONE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilkerson, Patrick Watson
Oct 18, 2022 -

Metro Ford of OKC responded

Thank you, Mstone5. We are pleased to hear that Denise made your experience five-star. Let us know if we can be of further assistance.

October 15, 2022

Justin and the staff were great helping us get our bus back on the road. More

by Amy Loggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Metro Ford of OKC responded

Hi Amy! Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

October 12, 2022

does great work, appreciate them picking up our equipment and also delivering it back to our locations More

by STEVE_REXROAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Metro Ford of OKC responded

We appreciate your business, Steve! Let us know if we can be of further assistance. Have a great day!

October 04, 2022

Metro Ford was the only Ford dealership in the OKC metro that had available online appointments. It was quite a distance out of my way but I had no choice if I wanted to get these recalls fixed. They had im More

by ctownsend3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Keep
Oct 07, 2022 -

Metro Ford of OKC responded

Thank you, Ctownsend3. We're glad we were able to get you all squared away. Let us know if you have any questions. Have a great weekend!

September 20, 2022

Excellent service provided for oil change, tire rotation and checking tires for wear which resulted in different info as provided by CarFax. I always request Denise because she listens! Denise also provides More

by Karly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Metro Ford of OKC responded

Karly, we appreciate your kind review of Metro Ford of OKC. We love Denise just as much! Let us know if we can be of further assistance.

September 19, 2022

John helped us out when I had to leave my car there after it broke down while in Oklahoma for vacation . He kept me updated and car has been returned . Thank you John for your kindness More

by HFRANCIS2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Keep
Sep 23, 2022 -

Metro Ford of OKC responded

We appreciate you taking a moment to share your experience. Let us know if we can be of further assistance. Thank you.

September 14, 2022

Too friggin expensive. I feel financially xxxxx ever time I have to go here. Chew on that. More

by adtichenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Sep 23, 2022 -

Metro Ford of OKC responded

We appreciate your feedback, Adtichenor. Let us know if we can be of further assistance.

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