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Metro Ford of OKC - Service Center
Oklahoma City , OK
913 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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913 Reviews of Metro Ford of OKC - Service Center
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June 04, 2025
Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend! More
by joseph.b.jarvis
Verified Customer
June 03, 2025
Very happy with my experience. Set appt and was seen on time. Car was finished quickly and no issues came up. Set appt and was seen on time. Car was finished quickly and no issues came up. More
by cmgrive
Employees Worked With
June 02, 2025
Sales/financing were excellent/speaker volume in front of the dealership, distracted us from demonstration of our new vehicle features the dealership, distracted us from demonstration of our new vehicle features More
by SJMcQuirk94
May 31, 2025
Drove it less than 500 miles and now it is broke down and I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over an I have to take it back. But I have to wait a few days because they don't have anyone to look at it today. They were supposed to check the car over and make sure it was running like it should but they were just waiting for my check to clear. The "detail" shop also didn't even vacuum the whole car out. I picked it up Wednesday night and it is messed up by Saturday morning. Seriously, sad. More
by hardesty40
May 30, 2025
The overall service was great, however, they need more help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching them via text is super, if only they would actually text back and not just some automated message. Get more office help. More
by mariahwarren2013
Employees Worked With
May 22, 2025
Service advisor Dustin awesome dude in the service department!! This guy acted like he enjoyed his job, not like other people anymore you can just tell they do not want to be there and really don't w department!! This guy acted like he enjoyed his job, not like other people anymore you can just tell they do not want to be there and really don't want to deal with customers, kids now days!! More
by KEVIN@AAAOKC.NET
Employees Worked With
Dustin was my service advisor
May 20, 2025
Great people and great service. Sam picked us up from the airport and Patrick had all paperwork ready so we could sign the documents and get on the road. Sam picked us up from the airport and Patrick had all paperwork ready so we could sign the documents and get on the road. More
by robspohn86
May 19, 2025
Thank you for the prompt service and customer care. Denise takes great care of my vehicle. Denise takes great care of my vehicle. More
by JAY.DOONER
Employees Worked With
May 19, 2025
A dealers service department is a factor in where we purchase a vehicle. We are pleased with Metro's service and will play a part when we are ready to purchase another vehicle. I highly recommend Deni purchase a vehicle. We are pleased with Metro's service and will play a part when we are ready to purchase another vehicle. I highly recommend Denise as a service advisor. More
by tfreeman5355
Employees Worked With
