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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
812 Reviews
Call Service Center (405) 492-6677

812 Reviews of Metro Ford of OKC - Service Center

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January 22, 2025

Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please More

by KKHUNTING1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Specht
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2025

I brought my truck in to have it serviced and sunroof fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) More

by jim@buxtonlawgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2025

He's taken care of me, every time I've been in there. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. More

by wolffmanL7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, wolffmanL7, for your feedback! We’re glad to hear that our team has always been there to assist you, even on short notice. We appreciate your loyalty and look forward to taking care of you in the future!

January 18, 2025

Very attentive to my vehicle right away. Denise was very nice, knowledgeable and helpful. Thanks More

by TMIB57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, TMIB57, for your feedback! We're glad to hear Denise provided attentive and helpful service. We appreciate your kind words and look forward to assisting you again! 🚗😊

January 18, 2025

I have not seen the dealership yet, but if Marko & CJ are any indication, I’m sure it’s wonderful!!! More

by CLANE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ of Mobile Service!
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, CLANE81, for your kind words! We're glad to hear that Marko and CJ made a great impression. We look forward to welcoming you to the dealership soon!

January 17, 2025

Ryan has always been great with customer support and the service team has always done a good job More

by twilson25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 17, 2025 -

Metro Ford of OKC responded

Thank you! We're thrilled to hear Ryan and the service team have consistently provided great support. We appreciate your continued trust in us!

January 17, 2025

Brandon has a good attitude towards clients along with all helpers and drivers. I plan to use Metro again. Benny Williams More

by BEWILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Metro Ford of OKC responded

Thank you, BeWillie, for your positive feedback! We're so glad to hear Brandon and the team made your experience a great one. We look forward to assisting you again at Metro! 🚗😊

January 16, 2025

Very fast, good service, honest, helpful. Will definitely buy another truck from metro ford. Very happy. They even shipped it right to my driveway. More

by FAMILYSEVEN10
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Metro Ford of OKC responded

Thank you! We're so glad you had a fast, honest, and helpful experience. We appreciate your business and look forward to helping you with your next truck purchase!

January 15, 2025

Friendly, fast, professional service. Very pleased with the experience. Will definitely recommend and plan on returning. More

by VICTOR_CHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Metro Ford of OKC responded

Thank you, Victor! We're so glad to hear you had a friendly, fast, and professional experience. Your recommendation means a lot to us, and we look forward to seeing you again!

January 15, 2025

They are Fast and communicate well. I always appreciate how they get things done without taking forever. We drive an hour and a half just to go to them More

by A1janitorial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Metro Ford of OKC responded

Thank you! We’re thrilled to hear you appreciate our fast and efficient service. We truly value your loyalty and the effort you make to come to us!

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