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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
900 Reviews

900 Reviews of Metro Ford of OKC - Service Center

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May 13, 2025

I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin bane
May 12, 2025

Salesman kept me informed checking back with me through the process. Had the truck shipped to me would refer them to other people. More

by RHAMON1974
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Nice team, excellent job, I’ll recommend for friends and family members and choice the payments plans More

by mariaigrijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin (service)
May 09, 2025

Very nice and professional , answered all my questions, took care of everything I ask would recommend More

by chukarhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellsworth Speight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

AC still blows out right side heater on. Told Denise ask Jesus never heard back. More

by kward10
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Outstanding customer service. Outstanding service from Finanace. Zack went way out of his way to make the experience seem great. Vincent in finance was awesome. \ Thanmks More

by PHILT4OU
Recommend Dealer
Yes
Employees Worked With
Zackery Outon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're thrilled to hear Zack and Vincent provided such great service. We truly appreciate your kind words and look forward to serving you again!

May 01, 2025

The pickup and delivery service is a game changer for me. It's going to save me so much time. It was great ! More

by toni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torri Humann
May 08, 2025 -

Metro Ford of OKC responded

Thanks, Toni! We're so glad the pickup and delivery service is making a difference for you—saving time is what it's all about!

April 30, 2025

Bought used pickup from Metro Ford and 2 days later transmission went out. They replaced it for no charge. Maybe legally they had to, I t don’t know, but they did it without any hassles and even gave More

by BARRYWARD828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Metro Ford of OKC responded

Thanks for the honest feedback, Barry! We're glad we could make things right quickly and hassle-free—and happy to hear the loaner helped while your truck was being repaired.

April 28, 2025

I was very pleased with the sales and service I have received from Metro Ford of OKC More

by CHARLESHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juaquin Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 25, 2025

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

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