Metro Ford of OKC

Shop Elsewhere $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicl $75,000 car bought new in January. Its been in the shop for 7+ months. The dealer will not exchange it and service cannot properly fix it. The vehicle was customized by Roush and sold new by an authorized dealer. When something related to the Roush parts fails, it does not count under Ford warranty and lemon laws. Therefore, you cannot get a lemon claim and have to continue to have the car repaired. This is not the cash with Shelby and Cobras that are built by Ford. Funny loophole that cost me tens of thousands of dollars and the dealer knew this would happen. Ended up going to Dallas dealership to get future repairs done. Their add-on products are also a waste of money, such as the "Royal Treatment" prepaid oil changes that save you $15 per oil change and do not even cover the majority of a synthetic oil change cost. I will unlikely even get a discount benefit equal to the amount of the plan. More

Very helpful team I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered I brought my car in because of a noise coming from the front end, the service team was able to diagnose it as a warranty eligible issue. They ordered in the part I needed and I had my vehicle back within 24 hours. Easy to work with. More

20,000 mile service Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial service. More

Outstanding Dealership to Do Business With I live in Texas. I have never purchased a truck in Oklahoma City,Ok, but it was extremely easy. Not only did Chris, salesman and Jason the General Man I live in Texas. I have never purchased a truck in Oklahoma City,Ok, but it was extremely easy. Not only did Chris, salesman and Jason the General Manager gave me what i felt to be a great deal in new truck and on my trade in. They did everything they agreed to do and more. i have purchased a lot of vehicles over my life and i would like everyone to know, this dealership was extremely nice and easy to do business with and i would highly recommend them to anyone, anywhere that wants to purchase a vehicle. More

Great job Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked ou Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked out. More

F150 meets deer/Metro Ford Paint erases damage! Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff keeping me informed about the progress and beating my expectations on time to complete! More

A little bi A little bumpy at first but all well in the end, good people good pricing and value, a little bit of a drive, but worth the extra time A little bumpy at first but all well in the end, good people good pricing and value, a little bit of a drive, but worth the extra time More

It was fine. The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Go The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Good. More

Oil change service The service advisor, Denise Anderson was very attentive. I was in and out pretty quickly. My only complaint was that my description of service said The service advisor, Denise Anderson was very attentive. I was in and out pretty quickly. My only complaint was that my description of service said that they adjusted tire pressure. The tech Lucas Osborn did not do this. When I came in my tire pressure was low and I thought that it would be adjusted. When I left my tire pressure was still low. Another dealership that I used to use would also wash customer's vehicles when they were brought in for service. Too bad that Metro Ford does not do this. More

Quick, convenient and efficient. It was easy to schedule online. When I arrived they serviced my mustang quickly and efficiently so I did not have to wait a long time. Connor was most It was easy to schedule online. When I arrived they serviced my mustang quickly and efficiently so I did not have to wait a long time. Connor was most helpful. More