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Metro Ford

Chicago, IL

4.9
82 Reviews

6455 S Western Ave

Chicago, IL

60636

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Showing 82 reviews

December 20, 2019

Efficiency Working under appointments is much better than a walk-in. I have been a customer since 2001 so is good to have improvements. Excellent work and less t More

by lopez5518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
December 18, 2019

Great Job ! My visit was to the service department. Everyone was nice,kind,and friendly. Luis explained to me professionally about the inspection. They were fast More

by bajackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Tony Terry
December 06, 2019

Always a good experience I had a 8am appointment for the Works, Oil change, tire rotation and full inspection I was in and out within one hour. great Job Al Towns. More

by ALSLIMOUSINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill, Cesar Ochoa, Bonnnie Morgan
December 06, 2019

It has been great bringing my car to Metro Ford for service. I have been coming to Metro Ford for service for probably 12 years,or more.In order for me to come continually for service all of these years,I must b More

by bajackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis,Tony,Marvin,the late Finch
September 20, 2019

I had a good experience thanks Aunque no tenia cita fui atendida con una espera normal. El caballero que me atendió muy cordial y atento. El salón de espera muy comodo More

by Alice Colon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Daifallah
September 09, 2019

Great experience! I had a great experience at metro ford. I own a ford fiesta 2011 and recently I started having problems with my transmission. I went to another dealer More

by Fatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gallegos
September 05, 2019

Very professional and quick service They were very concerned about addressing any issues that I was experiencing. They were also very accommodating and made me very comfortable while I More

by Pamela P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tramayne Hill, Cesar Ochoa, Joe Daifallah, Bonnnie Morgan, Tony Terry, Marco Marroquin
September 01, 2019

Great service Cesar is awesome he always helps us out and is very honest and respectful! Will definitely be back.hoping to get the new Ford Explorer More

by Jazminej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Ochoa
August 09, 2019

Ready to help I had an issue, called it in to Metro Ford and just like in the past they helped me quickly and efficiently! Thank you, special thanks to Elli & Pa More

by Joe A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tramayne Hill
August 05, 2019

Quick Oil Change Found Metro Ford Dealership online and was thrilled that they were within a 2 miles drive of my office. Used their online scheduling portal and was ha More

by sdonets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elli Lane
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