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Metro Ford

Chicago, IL

4.9
82 Reviews

6455 S Western Ave

Chicago, IL

60636

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Showing 82 reviews

August 06, 2023

It's a great dealership and I would love to have to come back and get another car from. More

by wswarn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tramayne Hill, Cesar Ochoa, Joe Daifallah, Bonnnie Morgan, Tony Terry, Marco Marroquin
June 22, 2023

They were prompt and fast, easy to deal with, and honestly recommended what I needed and didn't need. I appreciated how clearly they explained and detailed all they had done and my car's current cond More

by alan.goddard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know
April 27, 2023

Went to get "the works", the wait time was way less than usual plus I've had a minor accident a few days earlier where someone hit my back bumper. They checked it out for me at no extra cost. Staff was very More

by Cristina Vannotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Sermeno
April 04, 2023

Didn’t have to want long for my oil change and was informed about some work that needed to be done but not Wright mow More

by bfb7550
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
January 17, 2023

I came for a break checkup and were completely honest telling me that my brakes were good and no work is necessary. They didn’t force any services. Professional work. More

by 0012085A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
December 17, 2022

Easy to make a appointment. Staff was courteous. Small waiting area for the amount of people waiting. Oil change took well over a hour with having a appointment. More

by DM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
November 04, 2022

Great service. Friendly staff. Trust their expertise. The wait time is good. Keep up the great work. More

by anitamac43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill, Cesar Ochoa, Joe Daifallah, Bonnnie Morgan, Tony Terry, Marco Marroquin
November 04, 2022

Went to get an oil change (the works), and the wait was almost two hours. Waiting area clean. More

by melvinjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill
October 27, 2022

I was received promptly and with a smile. I was had questions answered about other issues I was having with my vehicle. More

by Dab7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gallegos
August 27, 2022

Great and professional staff and service. All my questions were answered. Timely service. Waiting area clean More

by wilson.dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Sermeno
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