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Metro Ford Miami
Miami, FL
824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 07, 2011
Unfortunately, Miami is the city with little or NO concept about customer service and I find myself lucky to have found a real treasure: METRO FORD! Ford Motors should be proud of being represented i concept about customer service and I find myself lucky to have found a real treasure: METRO FORD! Ford Motors should be proud of being represented in Miami-Dade County by Metro Ford. Bill Rodriguez and Ted went great length to help me, to find a deal that would fit my needs and budget. Just plain old fashioned good old customer service! It made such a difference after having had all sorts of less than unsatisfactory experience around town with all brands of vehicles you can think. It was clear that a very good and longlasting business connection was stablished! I feel so lucky! I hope others will have the same opportunity after visiting Bill Rodriguez and Ted at Metro Ford! More
by celiamaluf
Employees Worked With
Bill Rodriguez
June 28, 2011
Metro Ford Lincoln and their staff were very professional and assisted us in all of our needs. The manager Jesus Alvarez worked with our budget and met our expectations. I will recommend this dealer to all and assisted us in all of our needs. The manager Jesus Alvarez worked with our budget and met our expectations. I will recommend this dealer to all my friends and family. Thank you so much.....We love the truck! More
by shyjaner
Employees Worked With
Jesus Alvarez
July 07, 2009
The salesmanager wanted a physical confrontation with me after I politley walked out because he could not deliver the interest rate originally promised. This is a very unprofessional dealership that takes a after I politley walked out because he could not deliver the interest rate originally promised. This is a very unprofessional dealership that takes advantage of customers. This is terrible service and I would never purchase an american made vehicle because of this dealership. Escalated to several Ford CEOs via mail becasue of this issue. The dealership or Ford would not reply. If you are assualted at this delaership make sure to have witnesses and file a police report. More
by echoesinvain
Employees Worked With
Sales Manager
July 16, 2007
~~~~BUYER BEWARE~~~ They will spot deliver you and RIP ~~~~BUYER BEWARE~~~ They will spot deliver you and RIP off your trade then tell you 11 days later that you were not approved> DEMAND the vehice bac ~~~~BUYER BEWARE~~~ They will spot deliver you and RIP off your trade then tell you 11 days later that you were not approved> DEMAND the vehice back and when you take your trade you will notice DAMAGE and much more. More
by josehernandezmiami
Employees Worked With
Robert- Sales Manager
