Metro Ford Miami

Focus I first e-mailed the dealer and Pedro was quick to respond to my request. He offered several different payment scenarios working with the budget I ha I first e-mailed the dealer and Pedro was quick to respond to my request. He offered several different payment scenarios working with the budget I had in mind. We arranged the day and time I would be in and as I pulled into the dealership, my vehicle I was looking to purchase was pulled up front, gassed up and detailed and ready to go. How can you get better service than that? Adolfo Mena had all the paperwork ready at his desk for me to sign and then walked me to the Insurance desk they have on site to get my vehicle insured. I then only had to wait 2-3 minutes for the finance person to have us sign the rest of the paperwork. Thanks to Adolfo and Metro Ford, for making my purchase experience so easy and fastest than any dealership I have ever been to. I felt like a Queen in there. They truly got it all figured out and make what is usually a dreadful experience not even feel like your buying a car. More

Best Service Department ! I have been to a couple of different ford dealership service department before. but none of them compare to the service that i got for Metro Ford. I p I have been to a couple of different ford dealership service department before. but none of them compare to the service that i got for Metro Ford. I pulled up to the dealer and immeditealy i was great by a gentleman named Laz. He came up to me and i explained that i was bringing in my girlfriend Mustang and i really didn't that much information. i came in for the free oil change and tire rotation. Laz got right on it and reassured me that he was going to take care of me. Before i knew it my girlfriend mustang did not only get new oil and a tire rotation he also topped of my nitro filled tire and gave the car a clean. If this isn't the best customer service in a dealership that i have dealt with, that i don't want to know what is. they made me feel more of a person than a client. shout-out to Laz for being the real MVP that day and thank you to everyone that helped me out. from now on i will only take my car to Metro ford becasue i know that Laz got my back. More

My Civic I bought a car from Metro Ford today, to begin with the Service was amazing thetas really do try and get you the best deal possible. Thanks Norvell an I bought a car from Metro Ford today, to begin with the Service was amazing thetas really do try and get you the best deal possible. Thanks Norvell and Frank More

Love my Ford Edge ! I Recommend frank Ortiz at metro ford. Great customer service. frank was Very patient in Helping me select the right vehicle. I am very happy with m I Recommend frank Ortiz at metro ford. Great customer service. frank was Very patient in Helping me select the right vehicle. I am very happy with my 2019 Ford Edge More

The Best in Town We purchased a 2019 Ford Explorer for our company F.A.D Detective Services our salesman was Mr. Frank Ortiz and We cannot thank Frank more for being p We purchased a 2019 Ford Explorer for our company F.A.D Detective Services our salesman was Mr. Frank Ortiz and We cannot thank Frank more for being patient and super understanding we recommend Metro Ford and Frank Ortiz to everyone that is needs to buy a vehicle you guys are the best. More

Love this place I had a great experience with my recent car purchase at Metro Ford. Adolfo Mena was absolutely fantastic to work with. He treated me like the most I had a great experience with my recent car purchase at Metro Ford. Adolfo Mena was absolutely fantastic to work with. He treated me like the most important customer in the world, took the time to answer all my questions and was very professional during the negotiation process. We even managed to have a few laughs when discussing money which rarely happens. There was no waiting around, no games being played and no condescending attitudes displayed by anyone. I had just an all around, enjoyable car buying experience. Which is how it should be but we all know rarely happens. More

2019escape Frank Ortiz was our salesman and we were very pleased with his service. He was very nice and did not push us in any way but allowed us to make our dec Frank Ortiz was our salesman and we were very pleased with his service. He was very nice and did not push us in any way but allowed us to make our decision. Will definitely come back to this dealer and ask for him. More

Best service Ever My husband Bruno Carraz leased a 2019 Ford Explorer and I will like to take a minute and say that we received the best service from our salesman Frank My husband Bruno Carraz leased a 2019 Ford Explorer and I will like to take a minute and say that we received the best service from our salesman Frank Ortiz if anyone is looking to lease or purchase a vehicle we highly recommend Mr. Frank Ortiz and Metro Ford thank you for making us feel like family. More

Experience was amazing I had a great experience at Metro Ford, leased my 3rd Explorer from Frank ortiz in over 8 years if you need a vehicle specialist one that will help yo I had a great experience at Metro Ford, leased my 3rd Explorer from Frank ortiz in over 8 years if you need a vehicle specialist one that will help you with all your need and want’s saves you time and helps you with the right vehicle ask for Frank Ortiz. Thank you much for your service frank More

Purchase I had the best experience purchasing my BMW. Norvelle Gainey you s the best. Thank you for all your help with my purchase of my car. I had the best experience purchasing my BMW. Norvelle Gainey you s the best. Thank you for all your help with my purchase of my car. More