Metro Ford Miami

I wasn’t looking to buy lol Came in to metro ford to see their inventory (of course looking for a specific car), which I was not expecting to buy the same day. The salesman adolf Came in to metro ford to see their inventory (of course looking for a specific car), which I was not expecting to buy the same day. The salesman adolfo mena. was amazing. He took his time with us and not only did he meet another dealer’s price but actually beat it!!!! Ernesto from finance also was great and explained everything in detail. Whole experience was much faster and pleasant than the last time we purchased a car. Highly recommend this dealership! More

Best ford dealership Adolfo MENA was extremely personable right from the start. Asked my father and I if we needed any help, and when we told him we were jumping between G Adolfo MENA was extremely personable right from the start. Asked my father and I if we needed any help, and when we told him we were jumping between Gus Machado and Autonation Ford, he was determined to help us find what we needed and give us the best price he could. He was extremely patient and willing to negotiate with us. No pressure like with most of the sales persons we’ve encountered. I would recommend METRO FORD IN MIAMI. I am very happy with my new vehicle. More

Best Dealer I honestly recommend this dealer, Sergio Sanabria was very patient and helped us. Great customer service! We bought Escape SEL, again, great experienc I honestly recommend this dealer, Sergio Sanabria was very patient and helped us. Great customer service! We bought Escape SEL, again, great experience. The price awesome, too! More

Rocky After Sales Experience but Sales Manager Saved the Day Second Update: I went to the dealer and the sales manager Rob was able to help me out and clear the confusion of what had happened. He was very dilige Second Update: I went to the dealer and the sales manager Rob was able to help me out and clear the confusion of what had happened. He was very diligent and always got back to me. Somehow the check got lost and was never cashed and another check was sent out to them. I still feel like if I would have not gone and met with Rob this would have dragged on, but he was able to help me out and I thank him immensely for that. Update: My trade in has not been paid off after almost a month and my payment is currently due. I have been given the run around for weeks and i have been patient but no one seems to want to resolve this problem. When i traded in my vehicle, I specifically told them I had some credits that were pending to be applied and refunded to me. I'm still almost 3k in the hold waiting for the trade to be paid off in order so I can get my refund. The sales process was not bad, but aside from that everything else has been a nightmare. From not paying my vehicle on time to their service department. Sergio Sanabria really helped me out and went above and beyond to help me with my new truck. The finance manager Luis is a delight to work with. Very straight forward and honest. They definitely earned my business. More

Best dealership Frank Ortiz @ metro Ford Frank Ortiz is the best saler. I got a Ford Fusion. I recommend him. My dad recommended Frank to thank you dad to Frank Ortiz @ metro Ford Frank Ortiz is the best saler. I got a Ford Fusion. I recommend him. My dad recommended Frank to thank you dad to More

Best Agent Frank Ortiz They have help us in a very efficient way to be able to own our amazing ford edge thank to Frank Ortiz from Metro Ford, great help and fully understan They have help us in a very efficient way to be able to own our amazing ford edge thank to Frank Ortiz from Metro Ford, great help and fully understand our needs to provide us with the best car at the best rate, Thank you Frank More

Transit 250 Since I live relatively far away, I called ahead and looked for out-the-door prices on different Transit 250 models. Adolfo Mena was very helpful in e Since I live relatively far away, I called ahead and looked for out-the-door prices on different Transit 250 models. Adolfo Mena was very helpful in explaining to me what I can expect to pay for the different trims, as well as leasing vs. purchasing options. Overall, this very helpful and responsive service made my car buying experience straightforward. More

Excellent dealership I recently purchased a vehicle in this location. I was very fortunate to have been helped by salesman Adolfo Mena in finding my dream car for my famil I recently purchased a vehicle in this location. I was very fortunate to have been helped by salesman Adolfo Mena in finding my dream car for my family. He was so professional and helpful. I went to so many car dealerships and my experience was nothing like that with Adolfo Mena. He helped make a dreading experience of buying a car easy and smooth. My time in the dealership flew because of his hustle and urgency to get me the best possible deal. Lets just say I was extremely happy with my experience and my payments. I highly recommend seeing Adolfo Mena if you are looking for the best possible deal and outcome. We will soon be back to purchase our second vehicle. More

First time buying a car! First time buying a vehicle in the USA and it was at Metro Ford Miami with sales specialist Anthony Castano, I was really confused about the process b First time buying a vehicle in the USA and it was at Metro Ford Miami with sales specialist Anthony Castano, I was really confused about the process but he made sure to explain me and guide me through all the steps, I was even more surprise when I was able to take the car home the same day when back in my country take several weeks to take possession of the car. I'm going to recommend you guys to all my friends and family More

Used F-150 I just bought an used F-150 at Metro Ford Miami and i have nothing bad to say about the experience at all. Adolfo Mena is a great salesman. Very nice I just bought an used F-150 at Metro Ford Miami and i have nothing bad to say about the experience at all. Adolfo Mena is a great salesman. Very nice guy and he answered all the questions i had. I highly recommend this place. Mr Ernesto guided me through the financial process, super easy. Thank you so much guys. Thank you Adolfo! 5 stars for you my friend... More