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Metro Ford Miami

Miami, FL

4.9
778 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 778 reviews

December 11, 2020

A big thank you to Chris for his help and excellent service when I recently bought a car for my son. Chris made the whole exercise exciting for my son while at the same time helping to speed through al More

by colin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Betancourt , Danny Marks
Dec 14, 2020 -

Metro Ford Miami responded

Colin, thank you for this wonderful review about Chris Betancourt! We hope you continue to choose Metro Ford for all your vehicle needs! Take care and enjoy your new Metro Ford!

December 11, 2020

I had a great experience at Metro Ford. Chris Betancourt did a fantastic job. He is very knowledgeable & patient. I recommend him to all who wants someone who will do a great job helping you acquire the ca More

by Josebetancourt67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Betancourt ,Jesús alvarez, Danny Marks
Dec 14, 2020 -

Metro Ford Miami responded

Jose, thank you for this wonderful review about Chris Betancourt! We hope you continue to choose Metro Ford for all your vehicle needs! Take care and enjoy your new Metro Ford!

November 28, 2020

Worst service ever. I leased during 9 years and everything was perfect. The problem started when the last car presented mechanical problems and we decided not to renew the lease. There aren't any k More

by moniescan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Marks
Nov 30, 2020 -

Metro Ford Miami responded

Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a 5 Star experience with us. If you would like to give us a call at (305) 751-9711 we can discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care!

November 24, 2020

I was a bit intimidated shopping for my new car but Alex mcdonald made it good for me. Exceptional service! Got to Metro Ford and Alex McDonald for your car purchase. You will be in good hands. More

by Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex mcDonald
Nov 30, 2020 -

Metro Ford Miami responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 23, 2020

I have been a Metro Ford happy customer for over 6 years now and again had a great experience last Friday. Service is professional and staff is super friendly. Love my Metro Ford...I Highly recommend them. More

by monie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Nov 24, 2020 -

Metro Ford Miami responded

Monie, thank you for taking the time to leave us your response to our Service Department's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the 5 Star recommendation, and have an amazing day!

Nov 24, 2020 -

monie responded

Special thanks to Lisa Glynn, the advisor who took care of my car, she was very nice and professional

Nov 30, 2020 -

Metro Ford Miami responded

We are happy Lisa Glynn could make your experience a positive one! We hope to be of service to you again! Take care!

November 16, 2020

Me and my kids are happy with the Explorer we buy from Alex McDonald with Metro Ford. Alex keep his word with me and was fantastic overall. I give excellent rating for Alex and the dealer. It was my best More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex MCDonald
Nov 18, 2020 -

Metro Ford Miami responded

Marie, thank you for your wonderful response to the quality of service Alex McDonald provided! It is great to hear our Staff took such great care of you! We hope to see you here again! Safe travels!

October 27, 2020

Le agradezco a Sergio Sanabria que nos atendió excelente súper recomendable , el nos ayudo y recomendó las mejores opciones para que nuestra empresa compre el vehículo correcto para el desarrollo de nuestra More

by Losdulcesdepaola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Sanabria , Danny Marks
Oct 28, 2020 -

Metro Ford Miami responded

Gracias por tomarse el tiempo para dejarnos su respuesta al excelente servicio al cliente de nuestro personal. Nuestro equipo está dedicado a brindar un servicio de la más alta calidad, y nos alegra saber que su experiencia reflejó esto. Gracias de nuevo por la recomendación de 5 estrellas y ¡que tengas un día increíble!

October 21, 2020

This is my 4th car with one of the Best salesman Janio Pérez helped me out getting me approved on my new Lexus ls200t, I definitely recommend Janio he’s super nice and will really help you out with everyt More

by Dayanara Cedeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janio Pérez , Danny Marks
Oct 26, 2020 -

Metro Ford Miami responded

Thank you for taking the time to leave us your response to Janio Perez's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the 5 Star recommendation, and have an amazing day!

October 16, 2020

I would give it a zero star if I could. Almost 2 weeks I would give it a zero star if I could. Almost 2 weeks of trying to get a sales person to give me a proposal. Finally got some one to give me a quote More

by larcnt1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
julio
Oct 26, 2020 -

Metro Ford Miami responded

I deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. I take our customers’ comments seriously so I hope that you’ll give me a call at (305) 751-9711 so I can understand exactly what went wrong and do my best to try and resolve this matter to the best of my ability. I hope to hear from you soon. Take care! Danny Marks, General Manager.

October 13, 2020

Janio perez help me get my mustang gt right price he help me get the monthly payment that i was looking for thanks metro ford and the team members for good service and i recommend you guys More

by Carrasquillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janio , Danny Marks
Oct 15, 2020 -

Metro Ford Miami responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the 5 Star recommendation, and have an amazing day!

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