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Metro Ford Miami

Miami, FL

4.9
824 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 824 reviews

June 12, 2022

Such a great experience from test-drive to taking delivery of my new SUV. I must have visited over a dozen different car dealers looking for an SUV. No dealer came close to the quality of customer ca More

by Duartejuansanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Mena
Jun 13, 2022 -

Metro Ford Miami responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this with Adolfo Mena. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2022

We just bought a mustang for our daughter from Julio Filgueiras. He is the best sales man around. Very knowledgeable, kind and overall great person to be around. If you want to buy a car, he is the pe More

by Jtreres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Filgueiras
Jun 06, 2022 -

Metro Ford Miami responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are so happy Julio Filgueiras provided that. At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2022

Metro Ford is the best on servicing your vehicle, customer service, deals on vehicles and most of all I trust them. It's hard to find an honest dealership. Come check them out. More

by Chichipsych
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez, Danny Marks
May 13, 2022 -

Metro Ford Miami responded

Hello, we are happy we could make your experience a positive one! We look forward to your next visit! Have a great day!

May 01, 2022

It should be illegal to walk the lot while getting your car service. Drove off the lot Tuesday after walking their lot with a 2020 Honda Sport, After having my 2017 Ford Fusion that I loved for 4yrs 😩.I h More

by TashieBoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenox Ricardo David , Danny Marks
May 02, 2022 -

Metro Ford Miami responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this with Lenox Wright and Ricardo Echemendia. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels in your Honda Sport!

April 13, 2022

My experience with Metro Ford was amazing. The process was quick and easy. I purchased my vehicle in one day with no hassle. The metro ford team and the insurance agent were super helpful. Tha More

by J Jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor, Raul, Danny Marks
Apr 15, 2022 -

Metro Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 03, 2022

The customer service that I experienced at Metro Ford goes beyond 5 stars. Julio and Sheldon were amazing. These gentlemen really love their jobs and it shows.The welcome and my entire experience felt ge More

by Mo Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio & Sheldon
Apr 04, 2022 -

Metro Ford Miami responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this with Julio and Sheldon. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels in your Nissan Kicks!

March 31, 2022

Amazing 👏 excellent experience 👏 👌 very good service, they treat me like your family,they explain everything . More

by pelayor183@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Milian
Apr 01, 2022 -

Metro Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 15, 2022

On a Southern Florida vacation, we ended up at Metro Ford after I was at wits end looking online for a vehicle where Carfax reports showed long gaps in service history. So we tracked out to the dealership o More

by ke9hw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Louis Holland, Alex McDonald
Mar 16, 2022 -

Metro Ford Miami responded

Hello William, thanks for the great star rating and positive comments about Sheldon Holland and Alex McDonald! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2022

50% over MSRP! Yikes! 32,000 for a Base stripped Maverick. You can try to justify it by “Supply and Demand” but you should call it what it really is “Price Gaug More

by robert.miguel.castillo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Marks
Mar 11, 2022 -

Metro Ford Miami responded

Hello Robert. We are disappointed to see your low star rating. We would like to try and make this situation better. I am not sure where you were quoted 32K for a Base Maverick. We do not have any in stock to even offer one. If you want MSRP we can order it when you come in and there is no 50% over MSRP. Please contact Rob Evans, our Sales Manager to discuss further at 305-751-9711 at your earliest convenience. We hope to hear from you soon..

March 01, 2022

Metro Ford was amazing in customer service all the way through from start to finish. I am so happy with my brand new mustang convertible! Antony, whom I worked with, was so supportive with all of my quest More

by s.p.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony
Mar 02, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and positive comments about Antony Castano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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