Metro Ford Miami
Miami, FL
Filter Reviews by Keyword
By Type
Showing 824 reviews
Such a great experience from test-drive to taking delivery of my new SUV. I must have visited over a dozen different car dealers looking for an SUV. No dealer came close to the quality of customer ca delivery of my new SUV. I must have visited over a dozen different car dealers looking for an SUV. No dealer came close to the quality of customer care that I received from METRO FORD. Adolfo Mena helped me with my purchase. He was extremely knowledgeable of the brand, he was very charismatic and never pressured me into committing to something I was unsure of. He didn't use any of the cheesy salesman tactics, he was simply honest. I appreciate honesty and compassion and Adolfo was both. He even followed up with me the day later to see how I was enjoying the suv. Highly recommended More
We just bought a mustang for our daughter from Julio Filgueiras. He is the best sales man around. Very knowledgeable, kind and overall great person to be around. If you want to buy a car, he is the pe Filgueiras. He is the best sales man around. Very knowledgeable, kind and overall great person to be around. If you want to buy a car, he is the person to get it from. More
Metro Ford is the best on servicing your vehicle, customer service, deals on vehicles and most of all I trust them. It's hard to find an honest dealership. Come check them out. customer service, deals on vehicles and most of all I trust them. It's hard to find an honest dealership. Come check them out. More
It should be illegal to walk the lot while getting your car service. Drove off the lot Tuesday after walking their lot with a 2020 Honda Sport, After having my 2017 Ford Fusion that I loved for 4yrs 😩.I h car service. Drove off the lot Tuesday after walking their lot with a 2020 Honda Sport, After having my 2017 Ford Fusion that I loved for 4yrs 😩.I had them tell Mr. David I won’t be needing any service today. I think they have the BEST salesman EVER! Mr. Lennox, he’s so patient and answered all my questions. Last and finally Ricardo! Finance person, some hands on and was very knowledgeable about everything I asked him. This is my second from this location and I most say this is a great group of salesmen. Thank you guys for my stress free experience . Much love and appreciation.❤️ More
My experience with Metro Ford was amazing. The process was quick and easy. I purchased my vehicle in one day with no hassle. The metro ford team and the insurance agent were super helpful. Tha The process was quick and easy. I purchased my vehicle in one day with no hassle. The metro ford team and the insurance agent were super helpful. Thank you Metro Ford! More
The customer service that I experienced at Metro Ford goes beyond 5 stars. Julio and Sheldon were amazing. These gentlemen really love their jobs and it shows.The welcome and my entire experience felt ge goes beyond 5 stars. Julio and Sheldon were amazing. These gentlemen really love their jobs and it shows.The welcome and my entire experience felt genuine and warm. I was a little nervous because it was my first time purchasing a vehicle. With Julio I didn’t feel like a number I felt like family. I LOVE ❤️❤️❤️❤️❤️❤️❤️❤️my 2021 Nissan Kicks and I’m extremely confident in my purchase. I highly recommend Metro Ford Miami. I can’t thank the staff enough. Thank You Thank You Thank You -Mo More
On a Southern Florida vacation, we ended up at Metro Ford after I was at wits end looking online for a vehicle where Carfax reports showed long gaps in service history. So we tracked out to the dealership o after I was at wits end looking online for a vehicle where Carfax reports showed long gaps in service history. So we tracked out to the dealership on a Monday night. Fortunately, our first encounter at Metro was with Sheldon Louis Holland. Sheldon was super nice, no-nonsense, straight up and extremelly efficient! The closing and financing process was very streamlined and pleasant. Arrangements to ship the car to upstate South Carolina were also straightforward. As we had to pay FL taxes at purchase then SC taxes upon retagging, Metro's promise of refunding FL taxes was fulfilled about a month after purchase! This was earlier than I would have ever expected. Kudo's also go out to Alex McDonald at Metro for doing an excellent job following through with me and helping with another matter (that was not Metro's fault). I HIGHLY recommend this dealership. William Parker More
50% over MSRP! Yikes! 32,000 for a Base stripped Maverick. You can try to justify it by “Supply and Demand” but you should call it what it really is “Price Gaug Yikes! 32,000 for a Base stripped Maverick. You can try to justify it by “Supply and Demand” but you should call it what it really is “Price Gauging” or maybe “Grand Theft Auto”? Keep your Ford, going to buy me Tesla instead! More
Metro Ford was amazing in customer service all the way through from start to finish. I am so happy with my brand new mustang convertible! Antony, whom I worked with, was so supportive with all of my quest through from start to finish. I am so happy with my brand new mustang convertible! Antony, whom I worked with, was so supportive with all of my questions from building my car, placing the order , the wait time, and when it hit the lot. I could not be happier with the outcome. Go to Metro Ford for your next ride!!!! More