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Metro Ford Miami

Miami, FL

4.9
778 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 778 reviews

February 18, 2022

Thanks @Lenox Wright and MetroFord for getting me a great deal on my Hyundai. Working with you guys is ways such a pleasure. More

by KADZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenox Wright
Feb 22, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and great comments about Lenox Wright! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2022

Excellent professional customer service! My car had a flat tire and I called Metro Ford service department. They were concerned with my situation and were able to tow my car and fix my tire More

by Dana Rodz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Galindo, Danny Marks
Feb 22, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and positive comments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

Was planning on purchasing a Mustang Mach 1 from them. The listed price in their website is $60,485 plus $799 fee and tax and title. I called them and asked what the out the door price would be. $71 thous More

by Katie
Price
Recommend Dealer
No
Employees Worked With
Danny Marks
Feb 07, 2022 -

Metro Ford Miami responded

Hello Katie. We are disappointed to see your low star rating. Unfortunately the Mustang Mach 1 is a specialty vehicle and prices are higher than the Mustangs themselves thus it fell on our website priced with the Mustangs instead of the specialty vehicles. That's the difference in pricing. If you are still interested we are here to assist.

Feb 07, 2022 -

Katie responded

Yea well perhaps your listed price should represent the REAL price of the car. That is my point of contention.

February 02, 2022

Excellent service! They got me in and out quickly. I was very pleased. Very courteous service, professional and personable. More

by sandras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duff-Service
Feb 03, 2022 -

Metro Ford Miami responded

Hello, thank you so much for your high rating and positive comments! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2022

Rodger (managed) and Lisa (service) are some of the best employee’s I have ever had the pleasure of talking to. They both care and I haven’t been to a better Ford dealership. More

by Gtlamm97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodger and Lisa
Jan 27, 2022 -

Metro Ford Miami responded

Hello, thank you so much for your high rating and positive comments! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2022

a minute agoNEWEveryone needs to know that Karina, in a minute agoNEW Everyone needs to know that Karina, in the service department, service advisor, is absolutely stupendous.... Her sense of profession More

by yu5ufgar5ia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina Gutierrez- service; Fast Eddie- parts
Jan 18, 2022 -

Metro Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford we value our customers and we look forward to seeing you on your next visit. Take care!

January 14, 2022

Bryan Barba help me to get the Dream Car Thank you Bryan Bryan Barba help me to get the Dream Car Thank you Bryan great Customer Services More

by Rbatista0303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barba
Jan 16, 2022 -

Metro Ford Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service you can trust! At Metro Ford Inc, we value our customers and we look forward to seeing you on your next visit. Enjoy your Dream Car!

January 14, 2022

Great service! Great customer service! Overall friendly service. Highly recommended for services. In and out service. More

by Alyeny25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Galindo
Jan 16, 2022 -

Metro Ford Miami responded

Hi, we appreciate your positive review about your recent experience with our Service Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

Excellent experience, Excellent service department. I brought in my car to the service department for a noise. It was easy to explain the problem I was having and felt that they were listening to my conc More

by Dana Rodz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Galindo, Danny Marks
Jan 16, 2022 -

Metro Ford Miami responded

Hi, we appreciate your positive review about your recent experience with our Service Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Very poor experience from beginning. Handed off to three different sales reps and not a one had any concern as to what we were looking for . Very poor customer service experience displayed . Hope this isn’t More

by Gasman8779
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tamara Casanova , Danny Marks
Nov 19, 2021 -

Metro Ford Miami responded

Hello. We are disappointed to see your low star rating. We would like to try and make this situation better. Please contact Jesus Alvarez, our General Sales Manager at 305-751-9711 at your earliest convenience. We hope to hear from you.

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