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Metro Ford Miami

Miami, FL

4.9
789 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 789 reviews

April 03, 2022

The customer service that I experienced at Metro Ford goes beyond 5 stars. Julio and Sheldon were amazing. These gentlemen really love their jobs and it shows.The welcome and my entire experience felt ge More

by Mo Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio & Sheldon
Apr 04, 2022 -

Metro Ford Miami responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this with Julio and Sheldon. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels in your Nissan Kicks!

March 31, 2022

Amazing 👏 excellent experience 👏 👌 very good service, they treat me like your family,they explain everything . More

by pelayor183@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Milian
Apr 01, 2022 -

Metro Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 15, 2022

On a Southern Florida vacation, we ended up at Metro Ford after I was at wits end looking online for a vehicle where Carfax reports showed long gaps in service history. So we tracked out to the dealership o More

by ke9hw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Louis Holland, Alex McDonald
Mar 16, 2022 -

Metro Ford Miami responded

Hello William, thanks for the great star rating and positive comments about Sheldon Holland and Alex McDonald! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2022

50% over MSRP! Yikes! 32,000 for a Base stripped Maverick. You can try to justify it by “Supply and Demand” but you should call it what it really is “Price Gaug More

by robert.miguel.castillo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Marks
Mar 11, 2022 -

Metro Ford Miami responded

Hello Robert. We are disappointed to see your low star rating. We would like to try and make this situation better. I am not sure where you were quoted 32K for a Base Maverick. We do not have any in stock to even offer one. If you want MSRP we can order it when you come in and there is no 50% over MSRP. Please contact Rob Evans, our Sales Manager to discuss further at 305-751-9711 at your earliest convenience. We hope to hear from you soon..

March 01, 2022

Excellent Ford dealer, with an excellent customer service specially Jose Millian the best sale men. More

by I Miranda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Millian
Mar 02, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and positive comments about Jose Milian! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

Muy buen servicio el que me brindó Omar B. Tiene mucho carisma en atención al cliente. Así que lo recomiendo par cualquiera que desee adquirir un vehículo en Metro Ford Miami y quiera recibir More

by Natalia Cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barrera
Mar 02, 2022 -

Metro Ford Miami responded

¡Hola, gracias por la excelente calificación de estrellas y los comentarios positivos sobre Omar Barrera! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

March 01, 2022

Metro Ford was amazing in customer service all the way through from start to finish. I am so happy with my brand new mustang convertible! Antony, whom I worked with, was so supportive with all of my quest More

by s.p.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony
Mar 02, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and positive comments about Antony Castano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

Order the bronco with jose Milan great experience overall he updated my order during my waiting period and ended up getting my car faster. Great in and out experience overall More

by khalidb43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 28, 2022 -

Metro Ford Miami responded

Hi Khalid, thanks for the great star rating and positive comments about Jose Milian! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

The seller Omar helped me in an excellent way, he helped me decide with practically what I needed, very respectful, kind, polite and efficient. thanks for helping me with my choice, excellent More

by Alba Hebbis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barrera
Mar 01, 2022 -

Metro Ford Miami responded

Hi Alba, thanks for the great star rating and positive comments about Omar Barrera! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

Thank you Omar Barrera for your advice, I had the best experience while trying to choose the perfect model for me and my family. I was satisfied with my purchase. I definitely recommend Omar Barrera as More

by ruizyadira22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barrera
Mar 01, 2022 -

Metro Ford Miami responded

Hi, thanks for the great star rating and positive comments about Omar Barrera! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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