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Metro Ford Miami

Miami, FL

4.9
824 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 824 reviews

August 01, 2023

I live in NY but am in miami for a while and had to bring my Ford explorer in fir service. Being used to NY service , i was concerned but than i met lisa glynn the service advisor and made the experience qu More

by Dan Horowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa glynn
Aug 02, 2023 -

Metro Ford Miami responded

Hello Dan, thanks for the great star-rating and positive comments about Lisa Glynn in Service! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

August 01, 2023

The attention received at Metro Ford is excellent, especially with the seller Antony Castano for his customer service, his patience and kindness, very communicative. The purchase of the car was quick More

by Sui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony Castano , Danny Marks
Aug 02, 2023 -

Metro Ford Miami responded

Hello Sui, thanks for the great star-rating and positive comments about Antony Castano in our Sales Dept! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again and definitely enjoy your new Metro Ford Bronco!

July 15, 2023

Service department rocks. They get you in and out quickly and they offer pick up and delivery More

by Telamour123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Galindo, Danny Marks
Jul 17, 2023 -

Metro Ford Miami responded

Hello, thanks for the great star-rating and positive comments about the staff in Service! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 11, 2023

I bought 2 vehicles at Metro Ford. Not only is the General Manager involved, but his staff is very friendly and efficient. You can tell how they are trained well and work very well tog More

by stacyvazquez428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Jul 11, 2023 -

Metro Ford Miami responded

Hello Stacy, thanks for the great star-rating and positive comments about Danny Marks and our staff! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 06, 2023

By far the Best service department ever! Thank you guys for everything!!!Been bringing my cars here for 23 years. Highly recommened to everyone! More

by oneil32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Jul 07, 2023 -

Metro Ford Miami responded

Hello Oneil, reviews like yours provide encouraging feedback. It is great to hear that we were able to go above and beyond your expectations for the past 23 years! We look forward to seeing you again!

July 06, 2023

service did a amazing job on my car went above and beyond to repair my vehicle prices was nice they give me even a discount on parts I am realy happy with the resolve since the other dealers was not able to More

by myrla alicea
Recommend Dealer
Yes
Employees Worked With
royer galindo Alexandra moody , Danny Marks
Jul 07, 2023 -

Metro Ford Miami responded

Hi Myrla, reviews like yours provide encouraging feedback. It is great to hear that Alexandra Moody and Roger Galindo were able to go above and beyond your expectations and really helped you out! We look forward to seeing you again!

July 06, 2023

I had an amazing time in the vehicle service department and everyone that was available was just wonderful to me More

by Chuckyd86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Moody, Roger Galindo, Danny Marks
Jul 07, 2023 -

Metro Ford Miami responded

Hello Chucky, reviews like yours provide encouraging feedback. It is great to hear that we were able to go above and beyond your expectations and really helped you out! We look forward to seeing you again!

June 13, 2023

I recently purchased a F150 Lightning. Alex and the team were a pleasure to deal with. The entire process wasn't your typical car dealer experience. It was quick, painless and informative! More

by KeystoneLeasing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jun 13, 2023 -

Metro Ford Miami responded

Hello, thank you for taking the time to leave us your response to Alex Moody"s outstanding customer service! We truly appreciate your business. Safe travels in your new Metro Ford F150 Lightning!

June 09, 2023

My sale person is Lenox he was very helpful & this is my second vehicle from Ford. I will recommend. My family & friends to him . Loving my new ride give Lenox a bonus & a raise. More

by Nitatree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenox Wright
Jun 09, 2023 -

Metro Ford Miami responded

Hello, thank you for taking the time to leave us your response to Lenox Wright"s outstanding customer service! We truly appreciate your continued business. Safe travels!

Jun 13, 2023 -

Nitatree responded

Loving My Ride 🔥🔥🔥🔥

June 04, 2023

Douglas Montes provided excellent customer service. He had a great personality and was so helpful. He answered all our questions with knowledge. We were impressed with the closing process. not stressf More

by david cabanas
Recommend Dealer
Yes
Employees Worked With
Douglas Montes
Jun 05, 2023 -

Metro Ford Miami responded

Hi David, thank you for taking the time to leave us your response to Douglas Montes"s outstanding customer service! Safe travels!

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