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Metro Ford Miami

Miami, FL

4.9
824 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 824 reviews

January 24, 2025

I just got maybe my 5th car at Metro Ford. Alex McDonald helped me with the last 2 and I am happy to have him as my preferred Salesman. His service is the best and the dealership has a great s More

by Gil Alberto
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 26, 2025 -

Metro Ford Miami responded

Hi Gil, thank you for sharing your positive experience with Alex Mcdonald at Metro Ford Miami. We're delighted to hear about the efficient service and excellent customer care. We appreciate your kind words and look forward to serving you again.

January 22, 2025

Traje mi carro para hacer una campana de seguridad y melanie me ayudo con un carro de cortesia , muchas gracias por tu atencion eres la mejor More

by Roberto serapioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
Jan 24, 2025 -

Metro Ford Miami responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

January 18, 2025

Bought a Car with Ernesto Llerandi. Worst Service. Worst Attitute. We are chasing the guy for a Tag nuts! Took weeks to get a check for a car we sold Its not the first car I buy fr More

by Jose B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ernesto Llerandi
Jan 21, 2025 -

Metro Ford Miami responded

Hello Jose, we are very disappointed to hear about your 1 star experience. We take our customers' feedback seriously, so we hope you will give us a call so we can understand exactly what went wrong and do our best to try and resolve this matter as best as we can. Please contact Danny Marks, our General Manager at 305-751-9711.

Jan 21, 2025 -

Jose B responded

Talk to your guy Llerandi I am pretty sure he will have lots of excuses and from his point of view he is being professional , competent , respectful and diligent. Hopefully he is back from vacations otherwise I will have to wait for weeks , months You can do whatever you want. The end result is we bought a Car 3 weeks ago and I don't have a tag plus many things I don't even mention including a check that took 3 weeks. The result is I will contact Lombardo if I dont have the tag today. Clearly never again with Metro Ford. I bought at least 10 cars from you. Ask Sergio ! Keep him for ever ! Sergio is the only reason I came back.

December 31, 2024

My sales man Alex McDonald is great. I am happy with my new Bronco. Thanks to Alex and the Finance team to get the deal for me More

by Edgard
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 02, 2025 -

Metro Ford Miami responded

Hello Edgard, Alex McDonald is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 30, 2024

I will recommend Alex McDonald and MetroFord to my friends. Alex was great from start to finish. He knew a lot about the cars and made us feel comfortable about the leasing process More

by Brian H
Recommend Dealer
Yes
Employees Worked With
Alex mcdonald
Jan 01, 2025 -

Metro Ford Miami responded

Hi Brian, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2024

Make sure to see Alex McDonald for you car. He is super helpful and i couldn't be happier. No games, no gimmicks. More

by Julio
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 01, 2025 -

Metro Ford Miami responded

Hi Julio, thank you for your wonderful response to the quality of service Alex McDonald provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2024

I bought a couple vehicles with Alex McDonald and this time was with my son. Alex made it easy for us and even delivered to our house. He gives top notch service every time which is why I always stick wit More

by Sultan
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 01, 2025 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2024

Frank Ortiz was absolutely amazing he helped me with all my car needs! I definitely recommend him to anyone who’s in search of purchasing a car! More

by Bernalcheily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Dec 31, 2024 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 02, 2025 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2024

Frank Ortiz was the best sales rep to help me ever. He knew so much about the vehicle I was shocked. I will recommend all my friends here More

by Ominousbookings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ortiz , Danny Marks
Dec 29, 2024 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2024

We would like to thank Frank @ Metro Ford for an outstanding assistance in my purchase . I will highly recommend Metro Ford and Frank. More

by Brightandtidylaundrys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank , Danny Marks
Dec 28, 2024 -

Metro Ford Miami responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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