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Metro Ford Miami

Miami, FL

4.9
789 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 789 reviews

August 24, 2023

Alex McDonald assisted me in my search for 2 vans for my company. He was very helpful, knowledgeable, and courteous. I will be going back to Alex when making my purchase. More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Aug 25, 2023 -

Metro Ford Miami responded

Hi Andrew, thank you for taking the time to leave us your response to our Alex Mcdonald's outstanding customer service! Please let us know if there is ever anything else we can do for you! We truly appreciate your business and enjoy those 2 new Metro Ford Transits!

August 16, 2023

I bought a car from Metro and had the best experience that you could ask for. Very accommodating. I would highly recommend you buy from them. The shout out should go to these people which made my whol More

by jimg113
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex McDonald, Nestor, and Jose
Aug 20, 2023 -

Metro Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2023

Very nice people. One in particular adolfo mena helped me with the whole process and completed everything in a very professional manner More

by stevenkeithvalera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Mena
Aug 15, 2023 -

Metro Ford Miami responded

Hi Steven, we're happy you found our staff to be so supportive during your experience here at Metro Ford. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 10, 2023

Jose Milian kept in touch with me and my wife. I was there on Friday to give a key to Jose on the trade in car. He helped me with a small problem on my 2019 ford edge. He asked if we have More

by stevenbaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Milian
Aug 10, 2023 -

stevenbaum responded

You have a very good saleman in Jose. He was helpful and very knowligible with the mach e we purchased from him. He gave me his cell and if I have a question on the car he is quick to response. This is the first electric hi tec vehicle we have ever owned.

August 04, 2023

Thanks for service Sergio Sanabria I love my Bronco Sergio explained all features on car find a good deal find for Sergio at metro Ford More

by mauriciomotta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Sanabria , Danny Marks
Aug 07, 2023 -

Metro Ford Miami responded

Hi Mauricio, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2023

The attention received at Metro Ford is excellent, especially with the seller Antony Castano for his customer service, his patience and kindness, very communicative. The purchase of the car was quick More

by Sui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony Castano , Danny Marks
Aug 02, 2023 -

Metro Ford Miami responded

Hello Sui, thanks for the great star-rating and positive comments about Antony Castano in our Sales Dept! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again and definitely enjoy your new Metro Ford Bronco!

August 01, 2023

I live in NY but am in miami for a while and had to bring my Ford explorer in fir service. Being used to NY service , i was concerned but than i met lisa glynn the service advisor and made the experience qu More

by Dan Horowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa glynn
Aug 02, 2023 -

Metro Ford Miami responded

Hello Dan, thanks for the great star-rating and positive comments about Lisa Glynn in Service! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 15, 2023

Service department rocks. They get you in and out quickly and they offer pick up and delivery More

by Telamour123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Galindo, Danny Marks
Jul 17, 2023 -

Metro Ford Miami responded

Hello, thanks for the great star-rating and positive comments about the staff in Service! Keep checking our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 11, 2023

I bought 2 vehicles at Metro Ford. Not only is the General Manager involved, but his staff is very friendly and efficient. You can tell how they are trained well and work very well tog More

by stacyvazquez428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Jul 11, 2023 -

Metro Ford Miami responded

Hello Stacy, thanks for the great star-rating and positive comments about Danny Marks and our staff! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 06, 2023

service did a amazing job on my car went above and beyond to repair my vehicle prices was nice they give me even a discount on parts I am realy happy with the resolve since the other dealers was not able to More

by myrla alicea
Recommend Dealer
Yes
Employees Worked With
royer galindo Alexandra moody , Danny Marks
Jul 07, 2023 -

Metro Ford Miami responded

Hi Myrla, reviews like yours provide encouraging feedback. It is great to hear that Alexandra Moody and Roger Galindo were able to go above and beyond your expectations and really helped you out! We look forward to seeing you again!

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