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Metro Ford Miami

Miami, FL

4.9
832 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 832 reviews

May 04, 2025

Come see Luis Martinez amazing costumer service he is the best , I recomend Metro Ford always More

by jpcarmigniani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
May 06, 2025 -

Metro Ford Miami responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 30, 2025

Metro Ford was a great experience. Luis Martinez was my Sales associate and I couldnt be happier. He was easy to work with. Never felt pressured once. Luis made buying my car a great e More

by Miriam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
May 02, 2025 -

Metro Ford Miami responded

Hi Miriam, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Sales person Sheldon was very helpful and polite he went out his way to help me get my car wonderful service thank you sheldon More

by Curlarobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon he was great sales person help out a lot went above and beyond to make sure he got me a vehicle
May 01, 2025 -

Metro Ford Miami responded

Hello, we're happy you found our staff to be so helpful during your experience here at Metro Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

March 26, 2025

Alex McDonald was excellent sold us my daughters first vehicle. He was very knowledgeable and very professional. He made my daughters first purchase experience a great one. Thanks again Metro Ford & Alex More

by Perlaterzian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 28, 2025 -

Metro Ford Miami responded

Hello Perla, thank you for leaving such a great review and high star rating for Alex McDonald and Metro Ford. We hope to be of service to you again! Take care!

March 21, 2025

MetroFord is the best and Alex McDonald the salesman is also the best. They are a friendly store with good quality cars. I recommend MetroFord always More

by benson j
Recommend Dealer
Yes
Employees Worked With
Alex mcdonald
Mar 25, 2025 -

Metro Ford Miami responded

Hi Benson, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Working with Alex was a pleasure. He is very respectful and helpful. I would highly recommend. I was recommended to go to Alex from a friend, and I am glad I did. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 21, 2025 -

Metro Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at Metro Ford. We hope to be of service to you again! Take care!

March 11, 2025

“Terrible experience with Metro Ford Miami, especially with Gabriel, the Internet salesman. I was interested in purchasing a car they had in stock and called for week trying to get answers. Gabriel and th More

by Aeden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel
Mar 14, 2025 -

Metro Ford Miami responded

Hi Aeden, not sure why the bad review. I have correspondence since 03/08 several times per day and Nestor Gonzalez, our BDC Manager has spoken to you via mail and text as well To say customer service is nonexistent is not accurate. You were looking at a Dark Horse, we sent prices, we sent shipping quote, we mentioned it does not come with Z Plan and we gave you an excellent price below invoice for the Dark Horse because of the non Z Plan. Please give us a call at 305-751-9711 and ask for Nestor Gonzalez so we can finalize this awesome Dark Horse for you.

March 01, 2025

Adolfo is very acknowledge know with the cars, he explained every concern I had about the car I purchased, his customer service is excellent, he is professional, kind and honest ! I had to bring my c More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie, Adolfo
Mar 03, 2025 -

Metro Ford Miami responded

Hi Vanessa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Last Wednesday I purchased a 2025 F-150 at METRO FORD, and I couldn’t be more thrilled with the experience, thanks to Adolfo Mena. From start to finish, Adolfo demonstrated an exceptional level of profess More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Mena
Mar 03, 2025 -

Metro Ford Miami responded

Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Omar help me a lot to get my new car I recommend he and metro ford More

by Fanfannesl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Barrera , Danny Marks
Mar 02, 2025 -

Metro Ford Miami responded

Hello, thank you for this fantastic review and giving our team such a high star rating! We hope to see you again!

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