Metro Chrysler Dodge Jeep Ram
Chicopee, MA
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by far the friendliest sales person i ve ever met, and i ve purchased a lot of cars, the management is great, went in and out of there with the best deal within less than an hour, extremely happy with this ve purchased a lot of cars, the management is great, went in and out of there with the best deal within less than an hour, extremely happy with this dealer and with Mr. Dorsey ! thank you again ! More
From the moment we walked into the dealership, we were immediately greeted and approached with assistance. The salesman we dealt with was Chris Donah, who was phenominal at every step in the process. We h immediately greeted and approached with assistance. The salesman we dealt with was Chris Donah, who was phenominal at every step in the process. We had a trade in and weren't sure whether to buy or lease, and whether it should be new or used. Without any added pressure, Chris laid out each and every option, and always had our best interest throughout. We gave him a number we felt comfortable paying, and he was even able to get us into a BRAND NEW Jeep Liberty, paying less than we anticipated. After agreeing on the terms, we were able to pick up the Jeep the very next morning, freshly cleaned with new plates and registration. We would, and already have, recommend Jeep Metro to our friends and relatives, and have urged them to ask for Chris Donah, as we couldn't have been more happy with the end result. Today was my first oil change and I was greeted by Chris, who still remembered my name and the exact Jeep that I bought. He wanted to make sure that we were happy with our purchase and asked if we had any concerns. Today's service was fast, not to mention FREE (coupon was for first oil change free), and pleasant. Usually trips to get the car serviced have been a drag, but today showed me that Jeep Metro can make the best out of a mediocre situation. I give my entire experience with Jeep Metro 5 stars, with a 100% guarantee that we will be back for our next vehicle purchase, and every one thereafter. More
We traded in our jeep wrangler for a jeep grand Cherokee. This was our second time purchasing a car from Metro and working with Chris. Chris is super professional and went out of his way to accommodate us du This was our second time purchasing a car from Metro and working with Chris. Chris is super professional and went out of his way to accommodate us during the purchase and trade-in process. He even went as far as delivering the car to us when we were unable to arrange the trade in exchange the next day! We got a great deal on our trade in and we are extremely happy with the jeep grand Cherokee. More
I bought an excellent quality vehicle from a great no pressure salesman Chris Fenton. Chris took the time to find exactly what I was looking for and get me the beat price possible. I am extremely happy w pressure salesman Chris Fenton. Chris took the time to find exactly what I was looking for and get me the beat price possible. I am extremely happy with everything I've experienced from this dealership. will buy a car from them, and Chris again. More
My experience at Metro Jeep was overall very good. The dealer (Christopher Fenton) was extremely friendly and helpful in listening to my needs in a Jeep and compromising on price and trade-in value for my dealer (Christopher Fenton) was extremely friendly and helpful in listening to my needs in a Jeep and compromising on price and trade-in value for my previous car. I would recommend this dealership if you know what you are looking for in a car, but are also open-minded in the features that you are looking for in a car. After comparing prices friends have gotten on similar Jeeps, I was happy to learn that I received a very good deal. I will return to this dealership for my next car. More
I felt very comfortable with mr Fenton. He's seemed very honest and I felt I got a very good deal. It's was fast and easy and I would have no problem recommending metro jeep to friends and family honest and I felt I got a very good deal. It's was fast and easy and I would have no problem recommending metro jeep to friends and family More
Great car selection and was recomended by family also great knowledge from Chris Fenton who I worked with for my purchase he got me exactly what I wanted and will work with again in future great knowledge from Chris Fenton who I worked with for my purchase he got me exactly what I wanted and will work with again in future More
Very poor customer service, especially from Mike Bertera. Mike needs to learn how to talk to unsatisfied customers and needs to adjust his attitude, "you can't make every one happy". Mike needs to learn how to talk to unsatisfied customers and needs to adjust his attitude, "you can't make every one happy". More