Metro Chrysler Dodge Jeep Ram

Everyone was super friendly and informative. They answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. More

Searched throughout Connecticut and Massachusetts for the vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent serv vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent service from all involved. Everyone did their best to get us a great rate and a payment we could afford. Charles was professional and courteous in gathering our information. Brandon was good natured and jovial. Chris was courteous,friendly,laid back yet eager to please and went above and beyond by mailing to us some personal items we had left in our trade. Overall a very good experience. Only caveat, nothing to do with the sales/financial team....read the fine print on the website about the vehicle pricing on the net. It is a different price than if you utilize the dealership on a face to face basis. More

Everyone I dealt with at Metro Jeep was extremely friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better th friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better than what I was expecting. I'd recommend them and their outstanding customer service to anyone looking for a new car! More

Chris Fenton is Awesome and went out of his way to please us! We had a situation with my son not being able to afford his vehicle anymore and Chris came up with a solution for us! I am extremely happy with t us! We had a situation with my son not being able to afford his vehicle anymore and Chris came up with a solution for us! I am extremely happy with the sevices and expertise that Chris showed us and would definitely reccomend Metro Jeep Chrsyler and Chris Fenton to anyone. He was very pleasant, professional and respectful! Thank you Chris for all of your help and professionalism,it was all GREATLY APPRECIATED! Also Brandon, Charles and Josh were of help as well. all of them were very friendly and courteous. Brandonasremely pleasant and funny and made the process go as quickly as possible including the paperwork. I am extremely happy with our experience there! More

Excellent service, with fast turnaround. The employees are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would reco are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would recommend this dealer. More

My overall experience with Metro Jeep was very very good. Mark Dorsey was easy to work with over the two months we searched for the right vehicle for me. In time, I decided to place a factory order for my 20 Mark Dorsey was easy to work with over the two months we searched for the right vehicle for me. In time, I decided to place a factory order for my 2013 Jeep Rubicon Unlimited. Mark was very accessable and always returned my calls when I left a message for him. He did not try to sell me a vehicle I didn't want, and understood that I would not settle for any less than what I wanted in another Jeep Rubicon. I traded in my 2010 Rubicon Unlimited and was happy with my trade value as well. The day I picked up my vehicle it was clean and ready to go! Brandon Houston did an excellent job processing the deal and was very friendly, professional, and thorough throughout the process. I found both Mark and Brandon to be very friendly and professional individuals. I can hoinestly say I have found this to be rare in many dealerships I have done business with over the years. Mark has been in touch with me since I picked up my vehicle to ask how I liked it and extended his services should I require anything. I left the dealership happy and will highly recommend Metro Jeep to anyone. I look forward to pleasurable service experiences in the future! Thank You Mark Hillsburg More

After my car engine blew, I sat down with chris and asked what should I do next. He pointed me in the right direction and gave me a sweet deal on an 07 jeep compass. Friendly staff and a great deal who woudn what should I do next. He pointed me in the right direction and gave me a sweet deal on an 07 jeep compass. Friendly staff and a great deal who woudn't want to buy a Jeep from him! More

Everyone at Metro Jeep worked with us to find something in our budget. Best experience I've had at any car dealership. Love my new car. in our budget. Best experience I've had at any car dealership. Love my new car. More

Everyone was extremely friendly, professional, and helpfull. A great experience and a great deal on my new Jeep Compass.Josh,Brice, and Brandon went above and beyond. helpfull. A great experience and a great deal on my new Jeep Compass.Josh,Brice, and Brandon went above and beyond. More

After my car had been totaled, I had a few days off, so I decided to start my search for a replacement vehicle. I wandered into Metro Jeep in Springfield just to take a look around for a used car. I was me decided to start my search for a replacement vehicle. I wandered into Metro Jeep in Springfield just to take a look around for a used car. I was met by a salesman (whose name I cannot remember), and we sat down and talked about my needs and my budget. After explaining how much money I had to work with, the salesman went into the manager's office. Upon his return, he explained that he had "one car out back that might work for you". I asked him what make it was. When he told me, I told him that I was not really interested in that brand of car. He asked me to look at it anyway and give it a chance. I agreed, and he brought the car around for me to look at. I was not thrilled with the car, and I told him that I didn't think I could buy this particular car with any confidence. He went on to explain the features, etc. Still, I was not interested in this car. I thanked him for his effort and told him that I didn't want to waste any more of his time. As I started to leave, he began to exert pressure on me to buy the car. "How about if I lower the price and offer you free tires for life? Can I get you into this car TODAY???" It appeared to me that he was incredibly desperate to unload this car and was making every attempt to pressure me into buying it. It's stressful enough to be in a car accident, deal with insurance companies, and have your car totaled. The added stress of looking for a replacement vehicle makes it that much more difficult. The last thing a customer needs is a pushy salesman who tries to pressure them into buying a car they're not comfortable with. It's not a great way to do business and not a great way to treat a potential customer. More