Metro Chrysler Dodge Jeep Ram
Chicopee, MA
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I drove through your back lot eight days ago while out running errands just to see what you had in the way of the Town and Country minivans. I drove through again, twice, in as many days, once to show a f running errands just to see what you had in the way of the Town and Country minivans. I drove through again, twice, in as many days, once to show a friend then, again, to show one in particular to my wife. She liked it and I called the general number for Metro and connected with Jaun. From the very beginning, right through to picking the van up yesterday (03/17/14) I like the way Jaun handled this transaction. The first van didn't work out because my wife wanted a sun roof, the van he came up with was even better and no arguments about the deal at all. My wife and I both feel as though we walked away with an excellent deal and, I love the van. I had one of the first "Ram" minivans Dodge put out in 1984 so, I'm a fan. In fact, I was asking Jaun today (after picking up the inspection sticker), about your Ram 1500. I have a Silverado 1500 with two hundred and sixty thousand miles on it and, GM lately, is screwing up by the numbers. I am thinking it might be time to switch, if the van performs as well as it seems it will. Hang on to this guy...I would definitely come back! Thanks Dave and Cathi Wing More
My salesman Kyle made this a very pleasant experience. He has a great deal of knowledge about trucks and answered all my questions. He did not use any of the sales tactics that other car salesmen use to sel has a great deal of knowledge about trucks and answered all my questions. He did not use any of the sales tactics that other car salesmen use to sell cars. I highly recommend both Kyle and the dealership. More
There customer service was excellent. Juan knew exactly what I was looking for and helped me get the car as soon as possible. He went out of his way to help us out, the customer. I thank him for standing o what I was looking for and helped me get the car as soon as possible. He went out of his way to help us out, the customer. I thank him for standing outside in 9 degree weather for about an hour just to get my plates and finally get my car on the road. All in all great dealership and great customer service, definitely will recommend this dealer to a friend! More
i purchased a new jeep cherokee limited from metro and had the pleasure of dealing with mike kuzdzal for the 1st time in my car buying exspearences i did not feel pressured . mike new all the answers to m had the pleasure of dealing with mike kuzdzal for the 1st time in my car buying exspearences i did not feel pressured . mike new all the answers to my questions, and was the best car buying time i ever had , mike at all times was very curtious ,proffesional,and a pleasure to deal with,thank you so much mike for making my day. bob parent More
I bought a Ram 1500 from Juan just under a month ago and I couldn't be happier with the vehicle. Juan was very friendly and was able to meet my expectations without to much back and forth with the manager. I couldn't be happier with the vehicle. Juan was very friendly and was able to meet my expectations without to much back and forth with the manager. The Ram products sell themselves but working with Juan and the other staff at Metro was an enjoyable experience. It's a brand new Metro, nothing like the Boston Rd. Metro. I will be purchasing my family's vehicles at Metro in the future and will be requesting Juan. More
I went into metro, assuming I was only going to get a used vehicle due to my credit. Juan Assured me that they could help me and actually got me into a brand new dodge avenger at a price that fit my budg used vehicle due to my credit. Juan Assured me that they could help me and actually got me into a brand new dodge avenger at a price that fit my budget. He was so helpful and courteous, it was the first time I went to a dealership and felt like they cared about me as a person and not just their quota. I would highly recommend coming here to purchase a vehicle, they really do care about their customers! More
Juan and Marlon were absolutely wonderful to work with. Not only were they helpful throughout the entire process, they introduced me to everyone on the staff in the important categories (Financing, Parts, Not only were they helpful throughout the entire process, they introduced me to everyone on the staff in the important categories (Financing, Parts, Service) for future help should I need it, and I really felt like a 'part of the family'. For just taking a chance and walking into the Metro showroom as I did, I feel like I hit a home run. More
My wife and I approached Juan in ithe car lot and asked him to help us choose a vehicle according to our desires and price. He showed us a few vehicles in our price range. His knowledge of the Jeep lin him to help us choose a vehicle according to our desires and price. He showed us a few vehicles in our price range. His knowledge of the Jeep line is commendable. The dealership prepped the vehicle we chose to perfection. The staff in the showroom was amiable. Our experience was enjoyable and we love our Jeep Compass. Thanks Juan More
The internet sales manager Jill was quick to respond to my request about the Jeep Cherokee. She connected me with Marlon who would assist me through the sales process. Marlon was very friendly and great my request about the Jeep Cherokee. She connected me with Marlon who would assist me through the sales process. Marlon was very friendly and great to work with. He spent adequate time going over the vehicle features. More