Metro Chrysler Dodge Jeep Ram
Chicopee, MA
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Good Experience Bought a new Cherokee from Metro on Sunday and drove it off the lot the same day. Dan's a good salesman to deal with and he went to good lengths to he Bought a new Cherokee from Metro on Sunday and drove it off the lot the same day. Dan's a good salesman to deal with and he went to good lengths to help me buy this vehicle. Overall it was a good experience. Dan found me the exact Jeep I was looking for with the exact options I wanted and the price was competitive. Do your research, look around, and then go to see Dan at Metro to get the deal done. Tell him I sent you (I'll get $100). More
Sales Entering the dealership I approached Dan inquiring about a new truck. I have never written a review prior but felt it war rented one. Dan's knowledge Entering the dealership I approached Dan inquiring about a new truck. I have never written a review prior but felt it war rented one. Dan's knowledge was outstanding as was is overall professionalism. I will recommend the dealership as a result of my interaction with Dan . More
Fast & Efficient My family and I went to Metro on Saturday afternoon, an hour from closing, to look at the Dodge Avengers. I was promptly greeted by Donovan who spent My family and I went to Metro on Saturday afternoon, an hour from closing, to look at the Dodge Avengers. I was promptly greeted by Donovan who spent the time with me from start to finish. Even though he was new to the company, he was very enthusiastic and helpful. We were able to get everything we were looking for and not settle for something out of our sights. We were very upside down from a previous purchase as well as not having the best credit working against us. We left on Saturday and were pleasantly surprised to hear early on Monday that we had been approved. We went in Tuesday and drove away in our new car about an hour later! The team at Metro were professional and efficient from start to finish. I would recommend them in the future to others. More
Great Service I recently purchased a used Jeep at a dealer in Ct. I had a problem with the auto start on my key and I needed to get an answer on why it did not w I recently purchased a used Jeep at a dealer in Ct. I had a problem with the auto start on my key and I needed to get an answer on why it did not work. Felicia the service representative at Metro Jeep not only answered my question but order the part and .I got the key repaired and all for a reasonable price. You know where I will go the next time I need service. More
! Employees are always super courteous and welcoming. The waiting room is clean, fresh and inviting. I always feel like I was well taken care of and n Employees are always super courteous and welcoming. The waiting room is clean, fresh and inviting. I always feel like I was well taken care of and not taken advantage of. As a bonus, they serve Mrs. Murphy's donuts - you can't beat that!! More
Dont go here All the reviews aren't from real people and they never talked to my insurance company so I was driving around without insurance for a month! then they All the reviews aren't from real people and they never talked to my insurance company so I was driving around without insurance for a month! then they wouldn't warranty anything!!! All safety issues and they wouldn't do a thing! DONT GO HERE!!! More
Juan Acevedo and Celena Smith On a recent Friday afternoon, my husband and I were driving by Metro Jeep. We owned a 2004 Jeep and thinking of upgrading in the distant future. We de On a recent Friday afternoon, my husband and I were driving by Metro Jeep. We owned a 2004 Jeep and thinking of upgrading in the distant future. We decided to stop in and check out the Jeeps on the lot. There was on there that caught my eye and I went immediatly to that one. Before you know it, we were inside and greeted by Juan Acevedo. His warm friendly smile and courteous manner made it easy to talk to him. He let us take a test drive and after talking to him for a while about the Jeep we told him we would go home and sleep on it and get back to him at a later time. He NEVER put any pressure on us and we felt good about our visit. On Saturday we returned to Metro Jeep and sat down with Juan again and seriously talk about price and trade in with our 2004 Jeep. An appraiser came out and took our Jeep out and gave us a price for our Jeep. After talking back and forth we agreed on a price that was agreeable with everyone. We walked out really happy and satisfied with our new purchase. We were to pick up the Jeep on Monday. That Monday Juan called and stated that the Jeep would be ready later in the afternoon. There were some minor parts that needed to be ordered and that would be taken care of later in the week. We were on our way and very happy. Celena Smith dealt with us too with her phone call and very courteous manner. I would receommend Juan and Celena. Both were great and made our visit there very pleasant. I wish them both the best in their careers. Thanks again. We love our new Jeep and plan on using Metro Jeep down the road if the need arises for another vehicle. Debbie & Ray Pond More
excited Very happy and satisfied with all the help they provided me to get into my new car... Dream come true to own or the process to own a new car thank yo Very happy and satisfied with all the help they provided me to get into my new car... Dream come true to own or the process to own a new car thank you so much More
Upon arrival Juan was very friendly and professional. He listened to our needs and only showed us cars within our qulifications. This was a no pressure experience, one I would reccomend to family and friend listened to our needs and only showed us cars within our qulifications. This was a no pressure experience, one I would reccomend to family and friends More
Juan Knows how to please a customer, The product was fine but my choices were limited. It is not a good expeirence to have other product personell watching what is taking place around the show room. Dealers but my choices were limited. It is not a good expeirence to have other product personell watching what is taking place around the show room. Dealerships need to provide a little more privacy in their place of business. Please don,t be offended by this critique. Juan is exceptional at what he does and puts his best effort into what he does. More