Metro Chrysler Dodge Jeep Ram

Great sales team. I traveled from out of state to buy this vehicle at an exceptional price. Metro sales team was very accommodating and friendly. They worked through a I traveled from out of state to buy this vehicle at an exceptional price. Metro sales team was very accommodating and friendly. They worked through a few obstacles we encountered to satisfy my needs. More

Vincent Murphy ,happy customer. I recently purchases a dodge ram Laramie, fantastic truck but what made my purchase all the better was the customer service I received from Donovan, s I recently purchases a dodge ram Laramie, fantastic truck but what made my purchase all the better was the customer service I received from Donovan, straight shooter and a nice guy to do business with, he didn't act like your typical sales representative at all more like a buddy you would bring along to make sure you got the vehicle you were looking for, I would highly recommend him to anyone looking for a straightforward hardworking non typical rep you will be glad you did, thanks again Donovan. More

I just bought a used car from here It's a good place, has many cool cars( that I really like but can't offered,lol) members there is very friendly, and efficiest. I bought a cheap used It's a good place, has many cool cars( that I really like but can't offered,lol) members there is very friendly, and efficiest. I bought a cheap used car there, the quality is guaranteed. Overall it's a nice place. I really like it. ?????! More

Watch Out!!! Watch out for this Dealership they play with the numbers and don't honor commitments. I would strongly advise not working with Brett the sales manager Watch out for this Dealership they play with the numbers and don't honor commitments. I would strongly advise not working with Brett the sales manager, they lied about their pricing policy and at the end or the day wasted a bunch of my time and not making the deal they committed to. More

Purchase of a wonderful 2014 Cherokee Trail-hawk 4X4 "Without question the most rewarding Customer Service I had in a very long time. Thanks Pedro, Doug & Mike for an outstanding experience." Pedro, "Without question the most rewarding Customer Service I had in a very long time. Thanks Pedro, Doug & Mike for an outstanding experience." Pedro, what a wonderful comfortable ride we took as we Evaluated the PERFECT jeep for my needs. Doug, worked feverishly putting together the numbers to accommodate my personal budget. Mike, we are all truly grateful for your direction & Honesty . ( The coffee was great too.) , but it's the exceptional care provided by Mr. Pedro Cotto who took the time to give me his Business card after closing on a rainy night. "Bravo Pedro, you are one GOOD man." Thank you Mike King More

Customer Juan was very pleasant do deal with. Felt very comfortable dealing with him. I have nothing bad to say about my experience there. Except that he is a Juan was very pleasant do deal with. Felt very comfortable dealing with him. I have nothing bad to say about my experience there. Except that he is a Yankee fan and I'm a Red Sox fan More

No follow up on sales promises. Purchased a 2013 Jeep and was promised a Owners Manual. Now it is over a month and still no Owners' Manual. Not happy about this, disappointing. If i Purchased a 2013 Jeep and was promised a Owners Manual. Now it is over a month and still no Owners' Manual. Not happy about this, disappointing. If it shows up I will modify my ratings but if you deal with them get whatever they promise before you take the car. Based on my purchasing follow through experience I feel I should find another dealer for my maintenance work. More

Dealership does not disclose all fees with purchasing Dealership never told me their Doc Fee was $ 455. This does not make any sense on a used car since I took ownership of it with a broke right window wi Dealership never told me their Doc Fee was $ 455. This does not make any sense on a used car since I took ownership of it with a broke right window wiper blade & the gas tank light on indicating it was empty. Dealership is very deceitfully and would never recommend doing business with them. More

A good new car purchase experience Working with Juan Acevedo was a very good experience when purchasing my new Jeep Compass. He has a thorough knowledge of his product line, and a good Working with Juan Acevedo was a very good experience when purchasing my new Jeep Compass. He has a thorough knowledge of his product line, and a good amount of knowledge about competitors. Juan's approach was not pushy, and i appreciated that very much. The management team was also easy to work with, and the business office was efficient when finalizing the financing of the Compass. This is my third Jeep, and the second one I've purchased from Metro. I would definitely look to Juan and the Metro team in the future when purchasing a vehicle. I gave the quality of work only 3 stars because I had to finish zip-tying my trailer wiring harness that the dealer installed. When I got the Compass home, the harness was only zip-tied in three places and left hanging only inches off of the ground. Andrew T. Chicopee More

Lousy Experience I went to look at a truck that I saw advertised on the internet. a 2013 used RAM. I put a deposit on the truck that day and was told it would take 3 I went to look at a truck that I saw advertised on the internet. a 2013 used RAM. I put a deposit on the truck that day and was told it would take 3 to 7 days for the title to be obtained from the leasing company. I returned in two days to have my truck appraised for trade in and was given a low ball figure, but I accepted the whole deal as the truck I was being was priced well and mine was in fair/poor shape. Was told it would now take 2 weeks to obtain the title to the new truck. OK, I can be reasonable. I am now at four weeks with no title, no alternative from the dealer, and very little communication unless I initiate it. I seriously think they do not want to sel me the truck at this price and just want me to go away. More