Metro Chrysler Dodge Jeep Ram
Chicopee, MA
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Fast and easy I knew the exact Jeep that I wanted and Juan helped me get it in very little time. Answered all my questions and kept everything straight forward. He I knew the exact Jeep that I wanted and Juan helped me get it in very little time. Answered all my questions and kept everything straight forward. He made the whole experience very easy for me and I couldn't be happier. Thanks to Juan and everyone at Metro Jeep More
Excellent experience buying my new car My husband and I went into the dealership to gather some information on a new Jeep Grand Cherokee. Juan Acevedo did an amazing job of providing that My husband and I went into the dealership to gather some information on a new Jeep Grand Cherokee. Juan Acevedo did an amazing job of providing that information and was most helpful. We left with a new car after trading in my old Jeep. More
Great experience buying my new challenger Steve Longey was great to work with in the purchase of my new challenger. Knowledgeable able to answer any questions I had and very low pressure. Steve Longey was great to work with in the purchase of my new challenger. Knowledgeable able to answer any questions I had and very low pressure. More
Superb customer service! I met with Steve Longey at Metro Jeep & he was able to provide me with the best deal around. I traded in my 2005 Ford Focus for a 2010 Hyundai Tucson. I met with Steve Longey at Metro Jeep & he was able to provide me with the best deal around. I traded in my 2005 Ford Focus for a 2010 Hyundai Tucson. Everyone I met with there was friendly and courteous. They always had the time to answer any questions, and as a woman, I definitely did not feel like I was being taken advantage of. I left there really happy! I highly recommend Metro Jeep & Steve Longey for your car buying needs! More
Got what I was looking for! I was looking to buy a new car, wasn't sure if I wanted to change models or not. Mike listened for what I wanted and needed in a car and payments ,I t I was looking to buy a new car, wasn't sure if I wanted to change models or not. Mike listened for what I wanted and needed in a car and payments ,I took a test drive on a brand new 2015 Dodge Grand Caravan and decided to buy it, Kept my old Grand Caravan for my kids and I am very happy. Thought I had a problem with a paint spot on the top of car that I didn't notice til later the day I bought it, brought it back immediately no questions and found out it just needed a quick buff . done in 5 min . Great job and no pressure. More
Beyond the sale... Treated like dirt I purchased a used vehicle less than two months ago and from day one, The dealership has not lived up to their word where customer service is concern I purchased a used vehicle less than two months ago and from day one, The dealership has not lived up to their word where customer service is concerned. One of the two key FOBs has not worked from day one. The dealership failed to get the fob working on three separate occasions. The dealership has determined the FOB is defective and told me it's not covered under warrantee. Secondly the car has about a dozen dings from what looks like hail, and the drivers door was all scratched around the key area. I informed the salesman (Kyle Harison) who informed me the dealership would take care of it. Thier idea of taking care of it was giving me a 1/2 oz. touch up paint. Ricks Auto body gave me a $2,000.00 repair estimate. The sales manager said "oh well, you bought it like that, it's your problem now. Please I urge you to make your vehicle purchase from another dealership. More
Great deal and customer service Traded in a vehicle in for a Dodge Ram. Got a great price for my trade and financing. The sales staff were awesome. Salesman Steve Longley was excepti Traded in a vehicle in for a Dodge Ram. Got a great price for my trade and financing. The sales staff were awesome. Salesman Steve Longley was exceptional in finding what we were looking for. There was no pressure. My wife hates car buying experience, she wants to be in and out in an hour. She even said the staff and experience was great. Will recommend this dealership. More
Best customer service ever Had an excellent professional experience with Danny. He helped me figure out what I wanted in a vehicle. He found it and at a great price. I highly re Had an excellent professional experience with Danny. He helped me figure out what I wanted in a vehicle. He found it and at a great price. I highly recommend the dealership and using Danny. More
awesome...!!!! Great experience very very helpful looking to give me the best possible deal to fit my budget and needs got me into a great car that I absolutely love Great experience very very helpful looking to give me the best possible deal to fit my budget and needs got me into a great car that I absolutely love can't ask for a better sales rep really helped me get threw all the paper work very kind and supporting on all my questions will deffenetly recomend to a friend or family member and will come back to metro... More
car experience I came in I knew what vehicle I wanted and Juan did his best to make sure I got the vehicle that I wanted I would recommend to a friend. I came in I knew what vehicle I wanted and Juan did his best to make sure I got the vehicle that I wanted I would recommend to a friend. More