Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Filter Reviews by Keyword
By Type
Showing 308 reviews
Awesome experience Had a great experience at Mero Jeep. Customer service was exeptional and I had the best salesman that was able to get me into a new car that was affor Had a great experience at Mero Jeep. Customer service was exeptional and I had the best salesman that was able to get me into a new car that was affordable. I recommend the saleman Juan. His approach is non-judgmental, extremely helpful and very experienced. Definitely recommend Metro-Jeep for your next car purchase and highly recommend Juan Acevedo. More
New vehicle I've been to many dealerships and I have to say Sharif has gone above and beyond helping with everything. I couldn't be happier with his customer serv I've been to many dealerships and I have to say Sharif has gone above and beyond helping with everything. I couldn't be happier with his customer service and how well I have been treated by him and everyone else. I highly recommend doing business with them and I look forward to doing business with them in the future! More
Great Experience Matteo was very friendly and did a wonderful job helping us find the perfect SUV for my family. He was very patient with me, my husband, and my father Matteo was very friendly and did a wonderful job helping us find the perfect SUV for my family. He was very patient with me, my husband, and my father. We received everything we wanted and more. He made this a positive car buying experience for us all. Thank you! More
Awesome sales staff. Juan worked hard to get me a great deal on a new Wrangler. We ordered it from the factory and let me know the status during the build. I will recommen Juan worked hard to get me a great deal on a new Wrangler. We ordered it from the factory and let me know the status during the build. I will recommend Juan and Metro Jeep Dodge Chrysler Ram to all my friends and family. I'd give Juan Acevedo 6 stars if I could. The deal was that good :) More
Astounding!!! This was my first time visiting Metro Jeep and I had the best experience I have ever had looking for a vehicle. My salesman Sharif Bilodeau greeted me This was my first time visiting Metro Jeep and I had the best experience I have ever had looking for a vehicle. My salesman Sharif Bilodeau greeted me in a courteous and attentive manner. I explained to him exactly what I was looking for and he made sure to put me into a vehicle that met my needs. He was very kind, friendly and made me feel at home. He explained every step of the process throughly. This by far was the best experience I have ever had buying a vehicle... Thank you Sharif More
Amazing Sharif Bilodeau did a wonderful job helping us find the perfect truck to fit our growing family. He was very attentive to our wants and concerns and h Sharif Bilodeau did a wonderful job helping us find the perfect truck to fit our growing family. He was very attentive to our wants and concerns and helped us choose a great fit truck to suit all our needs. We couldn't have asked for a better sales rep. We received everything we wanted and more!!! More
Great experience Sharif did a great job, working with my schedule and making an all day thing about an hr long . He really worked with me and made my trade in a lot ea Sharif did a great job, working with my schedule and making an all day thing about an hr long . He really worked with me and made my trade in a lot easier than expected! Thank you! More
Juan is the MAN!!! This was the BEST experience ever at a car dealership. Juan took total care of me. Here's what I loved, no pressure, many choices offered, walked me t This was the BEST experience ever at a car dealership. Juan took total care of me. Here's what I loved, no pressure, many choices offered, walked me to each vehicle that I was interested in & most importantly made it happen! I HIGHLY recommend Juan as the next car salesman that you deal with. You will echo my sentiments as soon as you meet this gentleman! Juan you are the BEST! Thank you from the bottom of my heart!!!!! More
Gave Metro second chance and they failed! Sales process went ok with Marlon. Finance went good with Greg. Left dealership not knowing where I was supposed to send payment to. Called and emaile Sales process went ok with Marlon. Finance went good with Greg. Left dealership not knowing where I was supposed to send payment to. Called and emailed Marlon 4-5x and never heard back. Heard from him when I was buying the truck but didn't get any help from him after the sale. Also contacted Greg in Finance and Mike the General Sales Manager. Never received response from any of them. Asked for CarFax, never received. Had to spend $29 and get my own. Two weeks later truck has issues. I contact Marlon, no response of course. I then call service and schedule appointment. It ends up being a frozen caliper, warped rotor and bad hose. Was told by Service that the vehicle was unsafe to drive. I was told by Marlon this truck had been fully serviced and gone right thru. Guess that was a lie. Took service 3 days to fix my truck. Never offered a loaner and when asked I was told they were all out. I pick up truck and drive home. Start smelling bad burning smell. Pull into my driveway and watch smoke just pouring out of other side that they messed with. They replaced p/s front caliper, rotor, hose and brake pads. They also put new brake pads in d/s front. Not sure what they did to it but it's screwed up. Now I get to go back and see if they can actually fix it. More
Great salesmen Sharif Bilodeau was a great help. He made the trade-in very easy and didn't take a lot of time. I'd definitely recommend working with him. Sharif Bilodeau was a great help. He made the trade-in very easy and didn't take a lot of time. I'd definitely recommend working with him. More