Metro Chrysler Dodge Jeep Ram
Chicopee, MA
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Sharif was a great and honest saleman Sharif was the most honest upfront professional salesman with the upmost excellent customer service. I have and will continue to recommended him to se Sharif was the most honest upfront professional salesman with the upmost excellent customer service. I have and will continue to recommended him to several of my friends, he was very easy to work with and got me a great deal and has stayed with me till the end. I will go back to Sharif when I'm ready to upgrade my car. As far as the service department goes I'm not happy at all!! I will be getting my inspection sticker at a place of my choice. More
Very Helpful Right as soon as I walked through the door, I was immediately helped by Juan who helped me and my wife find the exact Jeep we were looking for. Very Right as soon as I walked through the door, I was immediately helped by Juan who helped me and my wife find the exact Jeep we were looking for. Very helpful and pleasant to work with for buying a new car. More
Excellent My boyfriend and I both recently leased new vehicles from this dealership. I worked with Sharif and he worked with Juan. On both occasions we received My boyfriend and I both recently leased new vehicles from this dealership. I worked with Sharif and he worked with Juan. On both occasions we received excellent customer service. Id highly recommend to anyone! More
Impressed! I went to Metro to trade in my jeep. I bought my 2012 Jeep Patriot from Metro and had a good experience with them. I needed to upgrade to a V6 and fou I went to Metro to trade in my jeep. I bought my 2012 Jeep Patriot from Metro and had a good experience with them. I needed to upgrade to a V6 and found the Nissan Murano on their website. Sharif was awesome from start to finish! He was friendly, knowledgeable, and hard-working. He found the car I wanted and worked with the dealership and myself to get a good price for my trade-in. This allowed me to be able to afford the car I wanted. I was also impressed that their financing division could match the interest rate of my credit union. Sharif took care of contacting my insurance company, swapping the plates, and getting the registration. He made sure the my car was spotless and in great shape when I picked it up. Overall, I am thrilled with this experience. I am very happy with my Murano and look forward to doing more business with Metro in the future. More
Excellent Customer Service I am blown away by the excellent customer service that my husband and I received at Metro! The whole process was smooth, which we were not expecting d I am blown away by the excellent customer service that my husband and I received at Metro! The whole process was smooth, which we were not expecting due to our past experiences! Juan was very personable, friendly, and down to earth! Even the financial department was awesome! Juan really took the time to explain everything to us and answered all of our questions HONESTLY! Juan checked the numbers again and again to make sure that everything was accurate and to make sure that we were getting the best deal possible! We definitely recommend Metro to anyone needing auto services, rather you need maintenance on your vehicle or you need to purchase a new vehicle! Excellent Customer Service is what you'll get! Thanks Metro for making it an easy transition into our new 2016 RAM!! More
Fast Service I went in the Dealership on a Thursday night and Sharif as my Sales rep and we was great got what I wanted and picked up my 2016 Ram 1500 Sport a few I went in the Dealership on a Thursday night and Sharif as my Sales rep and we was great got what I wanted and picked up my 2016 Ram 1500 Sport a few days later. They worked hard on giving me the deal that I was comfortable with so I could walk away happy Thanks Craig More
Great Experience!!! I went in at 10 minutes to closing time and Steve & Greg stayed to help us anyway! I'm sure they had something better to do, but they still stayed wit I went in at 10 minutes to closing time and Steve & Greg stayed to help us anyway! I'm sure they had something better to do, but they still stayed with us. We visited a different dealer before coming here, and the other guys told us "well we close in 30 minutes, I could set up an appointment to come back". Steve spoke to me on the phone and said he would take care of us, no question. These guys went above and beyond to make sure we were choosing the right car for us. While I did go back the next day to wrap everything up, everything went smoothly. I would recommend Metro to everyone! More
Unbelievable I stopped into the dealership for service,.. Greeted by Orlando and we went over the service. He informed me that we needed the 30,000 service and I d I stopped into the dealership for service,.. Greeted by Orlando and we went over the service. He informed me that we needed the 30,000 service and I declined because our lease was going to be in a few months. I told him I was going to get some quotes for a possible new lease. He introduced me to Juan Acevedo in the sales department. Juan was very straight forward as we discussed purchasing an upgraded model verses a new lease. Very informative and well versed on his products. By the end of the afternoon we were driving home in the new Ram 2500. Great experience. More
Very Happy Had a great experience. Juan was very helpful. Did not have any problems or issues. Great costumer service. Very friendly and welcoming. Thank yo Had a great experience. Juan was very helpful. Did not have any problems or issues. Great costumer service. Very friendly and welcoming. Thank you again! More
Love Our New Car Juan was very knowledgeable and excited about the 2016 Chrysler 200. Although I had a hard time making up my mind in my search for the perfect car fo Juan was very knowledgeable and excited about the 2016 Chrysler 200. Although I had a hard time making up my mind in my search for the perfect car for me, Juan was very patient and showed me all the options, no rushing and no pressure. Thanks Juan for everything! I will recommend Juan and Metro to others! More