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Merrick Dodge Chrysler Jeep Ram
Wantagh, NY
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 241 reviews
March 10, 2025
First of all, they changed the final price they gave, the loan interest rate and all the payments after we reached the final stage. So everything they said was a lie. Also, they never followed the appointmen loan interest rate and all the payments after we reached the final stage. So everything they said was a lie. Also, they never followed the appointment time they gave. For example, they said come at 9am and I was there at 9am. But they came at 10am. They called on 3 different days to get the car, but when I came, they couldn't prepare the car and i lost time. I couldn't afford to decrease my credit score because I bought a car with a loan and I had to accept the prices they changed. If you risk wasting time and money with false statements, you can buy a car here. I hope the car doesn't break and I don't have to deal with them anymore. More
by Konur
Employees Worked With
Juarez
March 03, 2025
Excellent customer service, staff is truly exceptional in understanding your needs. I would definitely recommend this dealership to friends and family. understanding your needs. I would definitely recommend this dealership to friends and family. More
by Gmurli203
Employees Worked With
Gina
December 26, 2024
The best! Darren and Mike could not make lease service better! Gregory at finance was amazing too! Seamless transaction Darren and Mike could not make lease service better! Gregory at finance was amazing too! Seamless transaction More
by wynns82
Employees Worked With
Michael Vassas and Gregory, Darren Diflorio
November 25, 2024
My warranty was up on the 14th which was a Sunday I only have 24k miles on the lease. I was waiting for a loaner car so this was the first available appointment and I brought it back for the same issue I br have 24k miles on the lease. I was waiting for a loaner car so this was the first available appointment and I brought it back for the same issue I brought it in back in August and they said sorry your car is out of warranty. I will never buy or lease another vehicle from keep Chrysler again More
by Eugene
Employees Worked With
The service director was also unconcerned and not helpful at all. , Sean Clarke, Rey Gratia
November 08, 2024
Upon entering the showroom I was greeted and asked if I would be in need of assistance. I ended up conversing with Joe, who I later found out was the used sales manager. I found him to be quite knowledgea would be in need of assistance. I ended up conversing with Joe, who I later found out was the used sales manager. I found him to be quite knowledgeable and he answered each question without making me feel like I was bothering him. He went above and beyond to ensure that I went into the best car for me. I would reccomend him and this dealership to anyone who is looking for a vehicle. More
by Cat Marquis
Employees Worked With
Joseph Kiesling
November 05, 2024
If I could leave no stars, I would. We purchased a used truck. In less than a year, the truck was pulling to one side and the lights inside were flickering. They blamed it on the new ra We purchased a used truck. In less than a year, the truck was pulling to one side and the lights inside were flickering. They blamed it on the new radio we installed. They lied about an adjuster coming to look at our truck. They kept telling us the radio is making the lights blink. After taking the truck home with no remedy, the truck wouldnt start the next morning. Finally after multiple times of it stalling,we took it to the Huntington location and within 2 hours we were told, it needed a new alternator, new starter and new strut. Merrick never diagnosed or even looked at our truck. It took me to write to the Attorney General to finally receive a call from them .too late!!!! Huntington fixed everything. Merrick is horrible and they don't care about their customers. They only care about making sales. No one there is honest and this is a perfect example of how they never even looked at our truck. Radio causing blinking lights! Ridiculous . They sold us a truck that was in such bad shape. They should be ashamed of themselves!! More
by Debbiebavv
Employees Worked With
Dan Maselli, Jason Mascia, Rey Gratia
