Merrick Dodge Chrysler Jeep Ram

Great service Great Car! This is our second time getting a New car at Merrick Dodge. Darren the manager is a great guy, he made getting our new car a great experience. John M This is our second time getting a New car at Merrick Dodge. Darren the manager is a great guy, he made getting our new car a great experience. John McEvoy delivered the car Took the time to show us the options and even connected our cell phone to the cars system , he also did a great job. The whole experience there was Great. We Love Love our New Dodge Durango, rides like a dream. You guys have my vote, Five Stars across the board. Thanks again for everything.. Sincerely, Karen & Angelo Volpe More

#1 in Customer Service I bought my daughter a car here in April 2017. We were getting ready to take her to college on Sunday and we noticed on Thursday late afternoon her t I bought my daughter a car here in April 2017. We were getting ready to take her to college on Sunday and we noticed on Thursday late afternoon her trunk was not opening. My husband called dealership at 4:30 pm, explained to them our dilemma. They told us to get there on Friday morning at opening and they would look at it. Sal came over to the car and he said no worries, we will look at it right now. I went into office and Mark Petersen took great care of me. He filled out paperwork had me sit in customer waiting area for only 30 minutes and the trunk was fixed. ( I might add that the waiting area was terrific. Fresh coffee & bagels....very impressive) Between Sal & Mark, the customer service was impeccable! It's rare today to find people that truly care about their customers. I will definitely purchase another car for my son next year and won't go to any other dealership. More

Go Die!!!! Go Die!!! This is what the service dept said to me when I told them that my car is dying, the check engine light is on and the electronics indicate Go Die!!! This is what the service dept said to me when I told them that my car is dying, the check engine light is on and the electronics indicate that the engine is overheating on my 6 month old Wrangler Unlimited. They would not give me an appointment for over six weeks. What was I supposed to do? Drive until the engine seizes? Originally, when the car came with a defective radio, although I was advised that the part came in within a week, they made me wait another month to swap it out. I should have seen it then. They have a real bad attitude at this place. If this is the front that they present to the public, you can imagine what horror shows go on in the back. This place is to be avoided at all costs!!! More

Worst experience ever! Do not go to them!!!! Three words: shady, unprofessional, and rude. I am so upset that I actually leased a vehicle from here. My salesman Roy was rude, and not accommodatin Three words: shady, unprofessional, and rude. I am so upset that I actually leased a vehicle from here. My salesman Roy was rude, and not accommodating. Nor did he explain the entire lease to me (now i will be stuck with a disposition fee). He actually "punched" the wall when he went to discuss a financial discrepancy with the finance people!!!! I watched him do it and then say it was an accident! And then i called the "manager" Carolyn to comlain. She assured me she would call me back and three days later, i emailed her and in an email response she said she was too busy and couldn't help me anyways. I had a terrible experience at another Jeep dealer with my last lease. Needless to say, unfortunately this will be my last Jeep vehicle. Time to move on. Oh and I am 9 months pregnant and they still treated me like this. So sad and disappointed and upset. More

Great experience renewing lease on jeep I have purchased and leased. Several different model jeeps thru Merrick Jeep in Wantagh. Last week I turned in and leased a new Jeep grand Jero I have purchased and leased. Several different model jeeps thru Merrick Jeep in Wantagh. Last week I turned in and leased a new Jeep grand Jerome with salesman Mike Hahn. Truly a gentleman and efficient worker. Polite informative and got the job done easily. Entire experience was seamless and a pleasure Thank you. Rob Nap of Seaford More

Had a great experience leasing my Jeep. Had a great experience leasing my 2017 Jeep. Salesman (Jeff Rice) was extremely helpful and professional. My wife loves her new car. Extremely posi Had a great experience leasing my 2017 Jeep. Salesman (Jeff Rice) was extremely helpful and professional. My wife loves her new car. Extremely positive experience today with service department. Woke up with a flat tire today (less than 1 week after picking up car). Replaced flat tire with spare and brought it over to service. The serviceman, Mark, took me right on and had the tire repaired at no charge. Quite unusual. More

HORRIBLE SERVICE CENTER The service center at Merrick is HORRIBLE. They NEVER put their customers' first NOR their safety. I have purchased 3 jeeps here and the service cente The service center at Merrick is HORRIBLE. They NEVER put their customers' first NOR their safety. I have purchased 3 jeeps here and the service center should be ASHAMED of themselves. I ALWAYS bring my truck to Westbury service. I will NEVER purchase another jeep here again. Every time I call they push off my appointments and NEVER take my safety into account. They are RUDE and do not know the meaning of showing loyalty to their customers. PURCHASE FROM WESTBURY. THEY ARE ALL INCREDIBLE! More

Very upset with Salesman Purchased my brand new truck from Merrick Dodge, the salesman was nice at first, but then once the car was sold, I was forgotten about. I did contact Purchased my brand new truck from Merrick Dodge, the salesman was nice at first, but then once the car was sold, I was forgotten about. I did contact my salesman, twice, after I purchased the vehicle because I forgot something in my old truck and he told me he was going to get back to me, needless to say, he did not get back to me.... very poor customer service with my salesman, went to security dodge originally but they couldn't get the truck i wanted because the truck i purchased was a leftover More

Dishonest Service Department Do not come here. Extremely dishonest service department which will charge you for services not agreed upon. Very disrespectful and rude. Check your b Do not come here. Extremely dishonest service department which will charge you for services not agreed upon. Very disrespectful and rude. Check your bill before you pay and get copies of all documentation. Get everything in writing. Very overpriced. More

Thank you Bill W I bought a certified preowned vehicle from Bill in used cars and love it. Great people and very helpful through the whole experience. After going to I bought a certified preowned vehicle from Bill in used cars and love it. Great people and very helpful through the whole experience. After going to many different dealers and finding out the hard way about all of the hidden fee's they charge and finance charges that get added it was nice to have someone go over that with me. Just a great experience and would definitely recommend anyone I know to see Bill and the guys at Merrick. Thanks again guys. , Becky Sue More