Merlex Auto Group

RAISED PRICE OF BENTLEY BY $3,000..00 THRU DEALERSHIP FEES.. THEN ADDED $990 ALSO. VERY UNETHICAL!!! FEES.. THEN ADDED $990 ALSO. VERY UNETHICAL!!! More

I was interested in a specific car. One person told me it was available. Then another told me it was getting inspected. Then when I called again, he wasn't sure if the car was sold or not. Then later the sam was available. Then another told me it was getting inspected. Then when I called again, he wasn't sure if the car was sold or not. Then later the same day the person said it was getting inspected and they'd reach out Monday. I had to reach out to them. No answer. Then I was told the car needed too much work and wasn't going to be sold. Based on getting 5 different stories before, I called and asked to speak to a sales manager. The manager then said it was unavailable. Then said it needed too much work. Then said Corporate decides if it goes out on the lot or not. Then said it was going overseas. Then said it sold and I missed out. Then said it needed too much work again. Then said they just flat out wouldn't sell to me and even if, their fees were $5,000.00 in addition to the sales price and applicable taxes. Overall, NO ONE had a clue what was going on with the car. I spoke with 4 different people. NO ONE was courteous or knew their inventory or even tried to act like they did. They were constantly confused on which car. Then just flat out lied and told me they wouldn't even sell me the car in the end. And $5,000.00 in fees is ridiculous and unheard of!... If that's even true based on the rest of the lies and confusion I was told. More

I expressed interst in the car. Got an email from a salesman. I called the salesman and was told that he was test-driving with a customer. I left him a message. He did not call back. I went to the deal salesman. I called the salesman and was told that he was test-driving with a customer. I left him a message. He did not call back. I went to the dealership in the afternoon. I found that the car was sold, The salesman I called in the morning did not bother to call me back to let me know. More

I Came here for the 2015 Porsche Cayenne it was a beautiful experience, very smooth I was in & out with my car washed and gassed up ready for me to take it. I want to personally thank Mr.Milan and St beautiful experience, very smooth I was in & out with my car washed and gassed up ready for me to take it. I want to personally thank Mr.Milan and Steve for helping me out as well! Thanks so much again!!! More

Great place to find amazing vehicles. If you ever get a chance to stop by ask for Scott chance to stop by ask for Scott More

I travel 1,229 miles to test drive a car that was not on the lot when I got there. I had to go home not even seeing the car . Not happy…..I didn’t even get a text asking to counsel the appointment because t the lot when I got there. I had to go home not even seeing the car . Not happy…..I didn’t even get a text asking to counsel the appointment because the car was not there. More

This dealership continues to advertise a grey BMW with red interior even after they sold it. Called me serval times with different salesman to trying to sale me the same car. red interior even after they sold it. Called me serval times with different salesman to trying to sale me the same car. More

Very rude and unprofessional. They advertise cars that are not in stock. Very rude when speaking to customers. Manager Mike was just as rude as the salesman. are not in stock. Very rude when speaking to customers. Manager Mike was just as rude as the salesman. More