Merlex Auto Group
Arlington, VA
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I came in to buy is GLE. I am so happy I came to buy a vehicle here. The car drives smooth. It has beautiful interior. I’m really happy to have purchased a vehicle at Merlex I am so happy I came to buy a vehicle here. The car drives smooth. It has beautiful interior. I’m really happy to have purchased a vehicle at Merlex I recommend them. Ask for JJ and Julian they are very great sales rep! More
Naz was great! I bought a 2015 S Class I highly recommend clients here ! The quality of the vehicles are perfect. It was worth the purchase I bought a 2015 S Class I highly recommend clients here ! The quality of the vehicles are perfect. It was worth the purchase More
This was the first dealership that was able to get me financed with challenged credit, thank you to the finance manager and the general manager for the lunch and helping me get into my new car, This is t financed with challenged credit, thank you to the finance manager and the general manager for the lunch and helping me get into my new car, This is the only dealership I will ever be shopping with again More
Naz and Walter helped me find the car of my dreams. Naz waa very helpful we drove 3 hours away we trusted everything they told us was as told. They kept their word. Vehicle looks great and in excellent Naz waa very helpful we drove 3 hours away we trusted everything they told us was as told. They kept their word. Vehicle looks great and in excellent condition. I can not wait to come back buy more More
They are liars. There communication is zero. They lie to me that the vehicle was there. Meanwhile they have sold the vehicle three months ago. They now trying to sel There communication is zero. They lie to me that the vehicle was there. Meanwhile they have sold the vehicle three months ago. They now trying to sell me what I don’t want. I drove one hour plus to get there for nothing….. I will advise, don’t do business with them. They are not trustworthy. More
If I could give them a zero rating I would. This place talks a good game to get you inside. I came with my own financing and agreed amount. Can’t even get a hold of someone after deal is comple This place talks a good game to get you inside. I came with my own financing and agreed amount. Can’t even get a hold of someone after deal is complete to get my title. Their office is literally 2X2 and they say they can’t get a hold of the guy who closes all the deals. COMPLETELY THE WRONG PLACE TO COME! They provided tags after the 30 days which left me with expired tags for 2 days! They shouldn’t be in business. More
Worst experience I've ever had at a car dealership. I drove over 90 mins to buy a car. Josh was the rudest sale representative I've ever encountered. I told him I wanted to see the 2016 Mercedes-Benz C I drove over 90 mins to buy a car. Josh was the rudest sale representative I've ever encountered. I told him I wanted to see the 2016 Mercedes-Benz C300 listed for about $19,000. He unlocked the car for me and as I'm looking at the car he tells me that the car is actually a 2018 and is selling for $28,000. I asked him why they said $19,000 on their website and he got angry and frustrated. I then asked about a 2016 Lexus IS 300 that was listed on their website for $21,999. I asked to see the vehicle. He said the vehicle was in the shop and I could not see it. He then continued to walk inside and said something to his coworkers mocking me or something. They looked at me and laughed. He then sent his Manger to come talk to me about the Lexus. The Manger informed that Lexus was not $21,999. It was actually $28,000. The I've never seen this kind of unprofessional and nasty behavior. False advertising on their website just to bring customer in to waste their time. They were unapologetic about there behavior and continued to have there smart and nasty attitude. AVIOD AT ALL COST! SCAM ARTISTS!! More
I wanted to email this dealership but I couldn't and they wouldn't stop calling me while I was working and the one time I was able to pick up no one was on the other end! What's up with that?! wouldn't stop calling me while I was working and the one time I was able to pick up no one was on the other end! What's up with that?! More