Merlex Auto Group

SHADY! !! I called about the same car on three different days over the course of three weeks. Each time, I was told “someone just put a deposit down on that !! I called about the same car on three different days over the course of three weeks. Each time, I was told “someone just put a deposit down on that one today.” Exact line given to me on all three calls. And by the same person. A guy with a heavy Urban accent. This car remains on their website as available. So today, I called for a fourth time and asked about the same car. Again, same dude, same exact story. Do they use a script? This time he added “but we have plenty of Range Rovers you might like. Come look. My suspicion is the listing is a bait tactic to get you to call (price was really great.) I live about 500 miles away so I have no way of validating anything about this dealer, other than I know in my heart of hearts something is going on here and it’s not honest. Why can’t people just be transparent, operate above board and do what’s right. I was ready to pay their asking price for that car. But apparently 4 people have a deposit on it. 😂 More

SCAM ALERT! They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, they tell you that "the car just sold 10 minutes ago" but they have another one with higher mileage and price you can test drive. The racket goes like this: they advertise say a Mercedes for $40K, say they sell it for $38K. As soon as it sells, they lower the price on the add to $32K. They have another Mercedes waiting with higher miles for $40K, when you walk in after they tell you that they just sold it, they offer the lesser and more expensive car as an alternative. After being fooled a few times by them, I looked at their CARFAX reports on their advertised cars and low and behold: found 3 cars with adds in cars.com that had been purchased (according to the CARFAX report) months ago. They run other rackets with similar tactics like "the car is in service" or "we just found an issue with it and we don't sell lemons here" but in the end is the same, it is just a scam to get you to buy a more expensive lesser car. They also run scams on upping the price by $5K once you say you want to buy, if you don't use their "sub prime" high commission lending they will up the price again. At the end of the day, if they don't scam you, they don't want your business. The positive reviews are 100% them, check out the individuals behind them, it is all new accounts. If you visit this place you can see right away by the party banter and lack of professionalism that this is just a scam operation like an Indian scam call center. You can see by the caliber of people who work there that when they get sent back to jail, they'll have a "welcome back, we missed you" party. If you read this review and still decide you want to give it a go, do yourself a favor, video record everything so when you are furious later on in the day, you can see that it was very obvious it was just a low level scam operation. More

Merlex auto group is top tier! They have the best inventory of lux cars. You name it they have it. I am a return customer and they as last time they treated my husband and I with s They have the best inventory of lux cars. You name it they have it. I am a return customer and they as last time they treated my husband and I with so much respect. The salesmen that helped us out JJ and Jason are absolutely the best. From the door to putting tags on my brand new 2017 cadillac ESV. Thank you guys so much once again! More

They did respond to my inquiry however they have a terrible reputation and they raised the price on the car I was mildly interested in by several thousand dollars. Would never do business with them. terrible reputation and they raised the price on the car I was mildly interested in by several thousand dollars. Would never do business with them. More

Worst experience ever. Lied about cash I would get for trade in. $3800 only only got $2800. Price advertised was different than when I got there to negotiate. Told me ther Lied about cash I would get for trade in. $3800 only only got $2800. Price advertised was different than when I got there to negotiate. Told me there's a certification fee of $4995.00. no where in the website says anything about a fee. They charged me for tags. Never received my tags. And won't reimburse me. Never have I ever experienced that played so many games. Lie on top of lie. More

Wow these guys really went above and beyond for me they got me the best rate on the price and interest rate as well I highly recommend Walter he is extremely fair and knowledgeable and will work out the be got me the best rate on the price and interest rate as well I highly recommend Walter he is extremely fair and knowledgeable and will work out the best deal for you go check them out they sell cars like hot cakes because they are quality make sure you make an appointment because they won't be able to serve you with walk in because of how busy they are and last been at least don't judge a book by its cover because they are the real deal More

I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. As soon as I got to the dealer, I was greeted with kindness and hospitality by J look at a gorgeous black on black X6 that they had on their website. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. They detailed my car, filled up my tank, and gave me the best experience I’ve ever gotten from a dealership. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. More

Bought a range rover. Dealt with Jason and Walter. Fast service. Very informative. Great deal done. Will definitely be back in the future. Dealt with Jason and Walter. Fast service. Very informative. Great deal done. Will definitely be back in the future. More

Called in. Gave me numbers on the phone. Flew in two days later from Georgia. Bought the car was clean everything was ready. Gave me numbers on the phone. Flew in two days later from Georgia. Bought the car was clean everything was ready. More

Great group of staff here these guys went above and beyond don’t judge a book by its cover these guys know what they doing and they can make you extremely happy as a consumer by getting the best financ beyond don’t judge a book by its cover these guys know what they doing and they can make you extremely happy as a consumer by getting the best financing I was a military vet and they gave me my military discount and gave me the best day with navy federal they really can direct you the right path I am happy with my purchase and would recommend them anyone look for quality! More