Merlex Auto Group

Stay away from them ... They are liars and scammers. I talked to FREDDIE to make sure that car is available. He said that is still available. Then, I sent text him the en ... They are liars and scammers. I talked to FREDDIE to make sure that car is available. He said that is still available. Then, I sent text him the end of day with that car is still available with stock# for appointment reminder for next day. I called him at 10:00 AM BUT he did not answer. Then, I called dealer store to make sure that I have an appointment with Freddie and want to make sure before take my flight heading to DC that a car is available with color, mark, model , year and stock#. They said " Yes sir it is still available. When I got there and met him, he said I am sorry we sold it yesterday and trying to offer other car to me. In that time, I remembered some negative reviews about them. It is totally true. I am luck to lost $900 for flight better that lose $45K. Finally, Keep your money with honest car dealer. Thx More

Excellent Experience at Merlex. If you are ever shopping for a car, I highly recommend Merlex Auto Group. I had an excellent experience working with Al and Frank. Satisfaction Guaran If you are ever shopping for a car, I highly recommend Merlex Auto Group. I had an excellent experience working with Al and Frank. Satisfaction Guaranteed #Merlex More

Very happy and thankful I personally want to that I drove from Ohio to Va just to visit merlexautogroup I came for a car that I but I seen a better car God bless Mr Walter fo I personally want to that I drove from Ohio to Va just to visit merlexautogroup I came for a car that I but I seen a better car God bless Mr Walter for taking care of my financial work and thanks to Big Moe and Mike my salesmen they took care of me, I highly recommended Merlex Auto Group for everyone to go see before they buy a car they simply have the best cars available. Thank you team Merlex Auto Group they told about the new location I was told that they guarantee financing 100. I wish I could tell the world how honest and carrying they were with me that I will came back and buy my next car as well god welling thank you again team Merlex thank god I found out about Merlex Auto Group More

Mark G CL550 My husband and I had an AMAZING experience with the gentleman at Merlex when purchasing our car. Big Walt, Sean, and Moe were very efficient and profe My husband and I had an AMAZING experience with the gentleman at Merlex when purchasing our car. Big Walt, Sean, and Moe were very efficient and professional, the quality of service was on point. They made our car buying experience pleasurable in every way!! We will DEFINITELY be back!! Thank you Merlex Auto Group!! More

Best Used Car Sales !! Came into Merlex Auto Group interested in purchasing a Mercedes Benz Truck. Test drive Appointment was easy to set up and financing was already availa Came into Merlex Auto Group interested in purchasing a Mercedes Benz Truck. Test drive Appointment was easy to set up and financing was already available ! Want to thank Frank and Walter for helping me get into my dream vehicle ! Also purchased a warranty at an unbeatable price keeping me covered in all corners !!! Would recommend dealership to anyone interested in the used car market. Thanks again To the Merlex Family and Peter for everything . God Bless !! More

NEVER EVER BUY A CAR FROM THESE PEOPLE If I could give a zero I would. I read as patient xxx I could be with the folks. As mentioned before they sell you a vehicle known to not be wor If I could give a zero I would. I read as patient xxx I could be with the folks. As mentioned before they sell you a vehicle known to not be working. Frank.. well there's a reason he's not in charge. Walter is the nice guy but he has to pass the buck to "upper management" Sid is very nice... which is the only good part of this company. We paid cash for a Range Rover we found out they had full knowledge of the transmission not working. Unfortunately we didn't see reviews before or purchase but unlike others this won't end well because we will have people there making sure others don't buy. My friend at channel 4,5,7 and 9 will be out to visit. Every single place possible will know not to buy from these guys. All they had to do was resolve the issue. They chose to not do so. That will be their issue. Not ours. Also beware.. they will use your warranty without your permission to fix a car that should have been in working order. We will increase our social media and after other ways to make sure no one else is affected until they decide they will no longer do this to others. Yes.. we are contacting everyone to file a class action suit. More

Masi from Merlex was amazing! Wow, outstanding! I cant believe how wonderful the customer service was!! Maso took care of me and got me into a beautiful 2010 Mercedes-Benz S63 AMG Wow, outstanding! I cant believe how wonderful the customer service was!! Maso took care of me and got me into a beautiful 2010 Mercedes-Benz S63 AMG and im in love! They dwfinitely earned a client for a lifetime!! I love my new vehicle!!! God bless everyone at merlex autogroup!! - Clarence Rice More

SCAMMERS! LIARS! BEWARE! Beware of dealing business with Mike, Frank Khan and all employees of Merlex Group. Have you heard of Bait and Switch? That's what they do and they're Beware of dealing business with Mike, Frank Khan and all employees of Merlex Group. Have you heard of Bait and Switch? That's what they do and they're good at it. PLEASE!!! check the vin number of the car that you are buying before you leave the lot or before signing the contract. I cannot believe they have the nerve to do this to people especially to senior citizens like us. PLEASE!!! also read the reviews especially the reports from Better Business Bureau, they have 30 plus complaints, same scenario, scamming people, lying, and promising things that they never do. How could they still be in the business, I don't understand. PLEASE!!! don't do business with them. It's too late for us, we were already scammed after we've read the reviews and reports. More

Scammers We brought a car from them and not even 2 weeks in was left with $6000 in repairs after paying $1800 in prep fees they are scamming people there’s no We brought a car from them and not even 2 weeks in was left with $6000 in repairs after paying $1800 in prep fees they are scamming people there’s no way this car could have passed inspection with a bad tire and front and back breaks and rotors metal to metal along with other list of problems when I took this car to the dealer to be diagnosed the list of issues wrong I was in shock they allowed us to drive off this lot with a baby in this car knowing this how do they sleep at night this deal was horrible and a waist of money and calling them is useless they don’t care and will not own nothing they pass you to person to person to say they will help call back Wednesday when you call back the person won’t be there or you’ll be told to call back or they can’t do anything just the run around there not gonna do anything so your stuck with the bill they need to be shut down please do not buy from here More

Best of the best Top of the line dealer best cars! In the DMV take my word definitely need to go there and check out my man Walter! Top shelf Top of the line dealer best cars! In the DMV take my word definitely need to go there and check out my man Walter! Top shelf More