Merlex Auto Group

Great service This dealership is great! I went in with no hope of finding the car I wanted however, I left with the keys to my new BMW. Their service is beyond exce This dealership is great! I went in with no hope of finding the car I wanted however, I left with the keys to my new BMW. Their service is beyond exceptional as well as there product. Highly recommend this to anyone and everyone More

AMAZING SERVICE! By far some of the best customer service I have ever received. Management please find a way to reward your guys for their hard work. Definitely recomm By far some of the best customer service I have ever received. Management please find a way to reward your guys for their hard work. Definitely recommend!!! More

Top quality vehicles and customer service When I first called Merlex auto imports, Javier answered the phone he was very welcoming and polite, I asked for the car that I was looking for and h When I first called Merlex auto imports, Javier answered the phone he was very welcoming and polite, I asked for the car that I was looking for and he said it’s here, what time are you coming in ? When I got there the car was perfect as he told me, Javier and Walter are great they help me with the purchase of my car I got the best deal, the best apr. if you looking for a pre-own luxury vehicle GO SEE Javier and Walter. More

Bmw grand coupe Amazing experience, sales reps are very knowledgeable and professional. No pressure, you can truly tell they want to put you in the car of your dreams Amazing experience, sales reps are very knowledgeable and professional. No pressure, you can truly tell they want to put you in the car of your dreams! I would absolutely come back time and time again! More

Top tier customer Service Exceptional dealership with all around great customer service. Felt right at home with the dealer who was an excellent salesman and assured me that he Exceptional dealership with all around great customer service. Felt right at home with the dealer who was an excellent salesman and assured me that he was giving me the best price. Will definitely be returning here for my next vehicle purchase More

Greatest Experience of my Life Very rarely do reviews .. and this one is a few months delayed .. but wanted to give a well-earned great review for Sholey in sales and the finance/c Very rarely do reviews .. and this one is a few months delayed .. but wanted to give a well-earned great review for Sholey in sales and the finance/closing department there. We bought a Q7 a few months ago now and they certainly went a few extra miles taking care of the little things and making sure my wife and I knew how to take advantage of the cars capabilities. He followed up with us multiple times after we bought the car to make sure all is well and inviting us to come in so he could personally take care of some little things and answering questions we had. Can't comment on the service department as of yet, but, for sure Sholey in sales deserves kudos. More

Wonderful would experience it again I highly recommend Merlex Auto Group was a great pick for us and our new family vehicle. I'm not a luxury car type of person, therefore, I'm not really wow'd by expensiv Merlex Auto Group was a great pick for us and our new family vehicle. I'm not a luxury car type of person, therefore, I'm not really wow'd by expensive cars. However, I was impressed with the inventory they offered, as well as, the AMAZING and HONEST customer service we experienced with both Sean and Freddie. They explained all the in's and out's, answered my thousand and one questions, ensured that I did not view cars that jumped out of my comfort zone, pulled cars out of the garage at least 3x because I wasn't sure what I wanted. Allowed me to test drive all of them before even having a conversation about my budget and credit. From a Sunday morning to the Monday afternoon, I felt great about purchasing with them. I would recommend them to others who seek to purchase a vehicle. In spite of all the negative reviews, I had a great experience. For those who are wavering, I'll just say this, be sure to go in knowing what you want, knowing your credit score, and knowing what your non-negotiables are. More

S550 Amy package Wow this place really helped me out! I was new to the area Ballston area so it was great to have people I can trust like these guys. Merlex is the bes Wow this place really helped me out! I was new to the area Ballston area so it was great to have people I can trust like these guys. Merlex is the best place to get a car if you live in the DMV area. The staff is very friendly and make you feel like they are doing their best to work with you in the car buying process. Buying a car to me is normally a headache but with merlex this was not the case. Thank you guys for the new ride and making this process easy. I am the type of person who does not like to buy new things and use my items until they do not work anymore. This is the reason that I had my old car for so long. When I came to Merlex they helped me move on to a new car and I am just as in love with this car as my older model car. I know a lot of people do not have to luxury of driving a nice car so i am greatful for Merlex and their hard work for making this transition so easy and smooth. I can not thank you guys enough. Thanks again, Jordon Gahima More

Stellar service!!! Highly highly recommend!! Went by to check our a 2017 Mercedes E300 and had the pleasure in dealing with Masi as my sales rep and did a great job, the Highly highly recommend!! Went by to check our a 2017 Mercedes E300 and had the pleasure in dealing with Masi as my sales rep and did a great job, the management, Wali and Bola catered to all my concerns with financing and got the beat deal in 300 miles! Great service and amazing inventory! Definitely coming back for my next upgrade!! Thank you Merlex group! More

Shay.P Best around town affordable prices reliable cars also known for good customer service this is my 2nd purchase here & never seems to disappoint me. Def Best around town affordable prices reliable cars also known for good customer service this is my 2nd purchase here & never seems to disappoint me. Definitely would recommend to anybody. More