Merlex Auto Group
Arlington, VA
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Greatest Car Salesman The moment I walked on the lot I was greeted... I informed them that I needed a new ride and my credit was questionable... they assured me they would The moment I walked on the lot I was greeted... I informed them that I needed a new ride and my credit was questionable... they assured me they would put me in the car of my choice that day and THEY DID... the shop closed at 8pm, but the WHOLE team stayed until 9:45pm ... Each person on staff pitched in and not only put in the car, they also gave me a great DEAL... Thank you MO, Marco and Bolla for making my buying a car a great experience.. p.s. Bolla stayed even later to give me a crush course on all of the features in my new car... thank you gentlemen.... Rudolphus More
AWESOME CUSTOMER SERVICE At first my wife was skeptical about this dealership, but we gave it a try anyways. Let me tell you, it was the best decision we made by far! Marco w At first my wife was skeptical about this dealership, but we gave it a try anyways. Let me tell you, it was the best decision we made by far! Marco was our sales representative went above and beyond to make us feel comfortable and worry-free- very attentive fellow. Shawn another employee there finished our financial paperwork in a blink of a eye!!! Shawn teamed up with Walter ( District Manager) to review numbers and found us a better APR than before..... left us with our jaws dropped. We have been to other luxury dealerships and Merlex tops them by far!! Merlex has shown us what a great experience car buying should be. We have nothing but great things to say about Merlex and we both recommend this dealership to anyone. More
Jag XJL Purchasing a vehicle from Merlex auto was an excellent experience. This is a family oriented company and the hospitality is wonderful ??. They got me Purchasing a vehicle from Merlex auto was an excellent experience. This is a family oriented company and the hospitality is wonderful ??. They got me into a 2015 Jaguar with no money down at a great rate. Looking for a vehicle this the place to go!!! Go see Walter he is the man. More
Buyer Beware!! Most unethical business we have ever dealt with, Moses sold us a vehicle and lied about the condition of the vehicle. They falsely advertised the vehi Most unethical business we have ever dealt with, Moses sold us a vehicle and lied about the condition of the vehicle. They falsely advertised the vehicle to be something it was not, spoke to Alex the dealership principle/owner he told us that they could do nothing to assist us. We did not have the vehicle for 24 hours and had to put it in a repair shop, the vehicle was unsafe to drive and definitely unsafe to have have our daughter in. Moses and Alex took advantage of my wife, we will be filing a claim with the Better Business Bureau. More
Cadillac big boy I had a wonderful experience with this dealership. They really went the extra mile to make sure all my needs were meet. I would high Jessica and Walt I had a wonderful experience with this dealership. They really went the extra mile to make sure all my needs were meet. I would high Jessica and Walter and ray, don't judge a book by its cover and give them the opportunity in person More
Happy And Blessed MERLEX is the place 2 get the car of your dreams and they give u love and RESPECT I'm in love with MERLEX Auto Group MERLEX is the place 2 get the car of your dreams and they give u love and RESPECT I'm in love with MERLEX Auto Group More
High-end high-quality cars Thanks to Merlex Auto Group for providing me with my brand new Mercedes Benz CLS . Very easy and simple car buying process unlike other dealerships th Thanks to Merlex Auto Group for providing me with my brand new Mercedes Benz CLS . Very easy and simple car buying process unlike other dealerships that gave me the run around. Special thanks to Walter and Pete for getting me into my vehicle and an affordable rate. Would reccomend merlex to all freinds and family. Thanks again to the merlex family for making my dream into a reality !!! They have a very high-end high-quality lot! Dont judge a book by its cover I went in there with my personal funds and they assured me and made sure all numbers and fees were discussed and disclosed up front! Being a African American and not looking right people will treat you different but they didn't judge a book by its cover and neither did I both happy parties! More
"Best service ever!" - "The Best service ever!"Mr Nate was very knowledgeable, professional and honest. Highly recommend! Transaction was smooth and seamless, everything was "The Best service ever!"Mr Nate was very knowledgeable, professional and honest. Highly recommend! Transaction was smooth and seamless, everything was transparent and there was no “fine print”. Would do business with them again. More
Great experience Great car buying experience would definitely recommend! Excellent customer serivce, they make you feel very comfortable and welcomed at Merlex. Also t Great car buying experience would definitely recommend! Excellent customer serivce, they make you feel very comfortable and welcomed at Merlex. Also the staff was very friendly as well! :-) More
Best experience This dealership is beyond one of favorite to visit. The customer service is amazing and the the site is extremely clean. I will definitely be buying f This dealership is beyond one of favorite to visit. The customer service is amazing and the the site is extremely clean. I will definitely be buying from here again. Strongly recommended More