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Merlex Auto Group

Arlington, VA

3.3
256 Reviews

1105 N Glebe Rd

Arlington, VA

22201

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Showing 256 reviews

June 19, 2020

It is a scam!!! Avoid avoid avoid this place!! Their cars looks like have the odometers turn back !! Huge hiding fees!! Bunch of liars !!! Typical More

by Avoid this place!!!
Recommend Dealer
No
Employees Worked With
Big Al
June 05, 2020

Horrible Sales staff was rude and not forthcoming regarding vehicles they had on their lot for sale. I called ahead by an hour to ensure the vehicle I was int More

by bryndawow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walt
June 01, 2020

Hidden fees, and LIES. DO NOT BUY a vehicle from Merlex I purchased a vehicle from Merlex, and I have the exactly the same problem as Edison528. I bought a Jaguar, it was discounted $8,000.00 below the pric More

by Paul H.
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moe, Marco, Amir
May 27, 2020

Bad Customer Service Called them about a Porsche Cayenne 2015 that they have offered for sale. The sales man had an attitude because I asked him about the 3 previous accid More

by MJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ahmad
May 20, 2020

HIDDEN FEES 2 hours ago-Edit I cannot tell you the headache this place has caused. I went in there to purchase a 2017 IS300 Fsport. I was told I would be paying More

by Edison528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco
March 21, 2020

Spent days going back and forth with Moe over details of trade in over email and the SUV I wanted. Made an appointment in the middle of a coronavirus crisis to arrive and be pawned off on some inexperience More

by sheriuva
Recommend Dealer
No
Employees Worked With
Moe and Amir
March 04, 2020

I would like to thank Ralph, Ahmad, and Walter the finance guy was all super helpful very straight to the point and process was very fast. Ralph was with me through the whole process very kind and gre More

by Anderson.keonia
Recommend Dealer
Yes
Employees Worked With
Ahmad Ralph walter
March 02, 2020

Loved my experience here , was skeptical at first but ended up going in and dealing with Mike. He was an outstanding salesman who helped me with any questions I had through the process as well about the More

by tperry67
Recommend Dealer
Yes
Employees Worked With
Mike Walter marco
February 24, 2020

Bought a 2017 Lexus low mileage and rides great. The guys at Merlex gave me great customer service and an even better deal. Best to ever do it More

by raslav79
Recommend Dealer
Yes
Employees Worked With
Walter
December 23, 2019

I Got Treated With Good Service Even When I Didn’t Understand Some Things They Walked Me Through To Help Me Purchase A Vehicle That Was Fit For Me. I’m In Military And This Was My First Time Buying A More

by tywuanl11
Recommend Dealer
Yes
Employees Worked With
Walter
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