Merit Chevrolet
Maplewood, MN
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I have purchased five new vehicles from Merit Chevrolet which gives some credit to my experience. I have ten years of work background from Volkswagen and Buick in service on a dealership level working as which gives some credit to my experience. I have ten years of work background from Volkswagen and Buick in service on a dealership level working as a journeyman mechanic, managing new car prep, warranty manager, and service consultant, so I know a little about service departments and sales. My opinion of Merits sales floor is that this group of people has a customer positive approach to car sales. It is always a good thing when you see that the sales floor does not turn over - you have the same people working as business managers. In my situation I am getting to know some of these individuals and they are nice people who want to do their best to find what you want, work with you to meet your needs and budget, not push what they need to sell. Of course the goal is to sell cars and make money, but "you" are the pay check, so they would like to give you a positive experience and see you come back and tell your friends to stop in. It's your money and they want you to spend it at Merit and spend more than one time. This group is working hard to be better than everyone else. At this writing I won't go to another make of car or dealer. The customer should not settle for less. The service department has been more than excellent. This is my area of past experience. Every effort and accommodation has been made to give me the most courteous, expedient service, repair and informational assessment possible. The body shop is the same. The parts department in the few instances I needed their help, also the same. They get a strong A+. The dollars you can spend at the dealer or your neighborhood service station are important. I believe you get what you pay for. I want the dealer car model specifically trained expert who has divisional car maker support and parts. More
Mike was very friendly and easy to work with throughout the process of purchasing a vehicle. He had a vast knowledge base on all the products available as well as other others that were not. Even though the process of purchasing a vehicle. He had a vast knowledge base on all the products available as well as other others that were not. Even though I have already purchased my vehicle I know that I can still go back to Mike with further questions or issues and he will do what he can to answer them or help me out. That kind of service makes this process a lot more enjoyable. I would definately recommend Merit Chevrolet as a dealership for your next car and Mike as your sales associate. More
We had extraordinary service at Merit Chevrolet. Jason was very helpful straight to the point and very detailed in all aspects. Jason took the time to explain all details of the sale. Brad Beebe in financ was very helpful straight to the point and very detailed in all aspects. Jason took the time to explain all details of the sale. Brad Beebe in finance also went beyond and above normal service. He was a great help and without his expertise the deal most likely would not have worked. After the purchase Jason again took plenty of time to go through the truck showing us all the bells and whistles. We have purchased a lot of new cars over the years this purchase experience was the most enjoyable purchase of a vehicle we ever had. Merit Chevrolet gets a A+++ from the Larson's. More
Working with Ron was the easiest expereince that I've ever had buying a new car. He knew the answers to all my quesions and went out of his way to make sure I got the exact care that I wanted! ever had buying a new car. He knew the answers to all my quesions and went out of his way to make sure I got the exact care that I wanted! More
I was very satisfied with Merit Chev, close to home, excellent service, happy people, got the job done painlessly I have had my other vehicle serviced there and have been very satisfied I also like th excellent service, happy people, got the job done painlessly I have had my other vehicle serviced there and have been very satisfied I also like there hours because they fit my time frame More
we had a very good experience. everyone was friendly and we had a very good experience. everyone was friendly and helpful. we feel we got a fair deal with the purchase and trade-in price. we test drove se we had a very good experience. everyone was friendly and helpful. we feel we got a fair deal with the purchase and trade-in price. we test drove several models and we are happy with the car we purchased. More
We had a great time buying a Equinox from Bill. He has always been very good in finding just what we wanted. It's our second purchase with Bill, and hope to have more. He worked pretty hard finding just w always been very good in finding just what we wanted. It's our second purchase with Bill, and hope to have more. He worked pretty hard finding just what my wife liked. Witch made my life much better. Everyone there bent over backwards to make our purchase smooth.Iv'e been comming to Merit Chev since 1979, and have bought eight autos since then. So I thinks their the Best! THanks Agian Tim & Sue Emmons More
It was a pleasure working with Mike Salmon. He was very knowledgeable about the Cruize. Made buying a car fun and non pressuring. I would recommend him and Merit to my friends. knowledgeable about the Cruize. Made buying a car fun and non pressuring. I would recommend him and Merit to my friends. More
Chris took the time to find me exactly what I was looking for, and he took the time to show me all the little things that came with my new car. He made sure that I was happy with my choice and helped to set for, and he took the time to show me all the little things that came with my new car. He made sure that I was happy with my choice and helped to set up the couple of minor details that needed to be addressed, making sure that it worked out for me on my time. Chris was a great person to work with and I will definitely recommend him to others looking to buy a car. More