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Merit Chevrolet
Maplewood, MN
361 Reviews
Your St. Paul / Minneapolis / western Wisconsin Chevrolet dealership.
Providing exceptional service for over 60 years, Merit Chevrolet is one of the premier local, family owned dealerships in the upper Midwest! Merit continues to be one of the highest volume dealerships in Minnesota and we offer one of the most comprehensive parts, service, and full service body shops in the automotive industry. At Merit, our entire inventory is listed with pricing on our website at www.meritchev.com.
MERIT CHEVROLET is the only dealership in the Twin Cities to offer you TRUE NITE OWL service (until 11pm Mon - Thurs)!
Like us on Facebook to stay connected with the latest Merit Chevrolet News http://www.facebook.com/MeritChevrolet .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 361 reviews
April 29, 2012
This is the second new car we have purchased from this dealership in the past 3 months and we were as happy with our second experience as we were with our first. Our salesperson, John Langworthy, was grea dealership in the past 3 months and we were as happy with our second experience as we were with our first. Our salesperson, John Langworthy, was great to work with as was our finance person, Brad Beebe. We feel we received great customer service in a very timely fashion. Thank you once again. More
by haleskii
Employees Worked With
John Langworthy
April 29, 2012
Good experience here. Worked with John (Sales) and Brad (Business manager) on the purchase of a vehicle for my daughter. I would recommend Merit Chevrolet and will consider it strongly for future vehicle p (Business manager) on the purchase of a vehicle for my daughter. I would recommend Merit Chevrolet and will consider it strongly for future vehicle purchases. More
by haleskii
Employees Worked With
John Langworthy, John Langworthy
March 22, 2012
I had never purchased a car from a dealership. John helped me with all of my questions, and even answered questions that I hadn't even thought of. He helped me to determine which vehicle was best for helped me with all of my questions, and even answered questions that I hadn't even thought of. He helped me to determine which vehicle was best for me by giving me the information I needed to make the right choice. I will be sending my friends and family to Merit Chevrolet to work with John Langworthy! More
by lorussoc
Employees Worked With
John Langworthy
March 13, 2012
bought another used car from merit chev. the other day , they always have a good selection of used cars at very competitive prices. we always seek out salesperson tom conlin friendly , knowledgeable , with they always have a good selection of used cars at very competitive prices. we always seek out salesperson tom conlin friendly , knowledgeable , with no pressure to buy . we highly recommend merit chev. More
by wjs1234
February 27, 2012
I ordered a new Suburban from Ron at Merit Chev. Everything went very smoothly from the day we picked out my options to the day it was delivered! I especially like how they keep you in tuned to what Everything went very smoothly from the day we picked out my options to the day it was delivered! I especially like how they keep you in tuned to what stage your vehicle is in at the GM plant through a website/email program! I would check almost everyday to see what status it was at and I would also receive email alerts when it moved in the next stage of being built. I would recommend Merit Chev to anyone. More
by Mwally
Employees Worked With
Ron Hogan, Ron Hogan
February 26, 2012
I found the dealership to be a very customer-friendly place. Tom was very clear about information, very attentive to me as a potential buyer, knowledgeable, and seems to be reliable and believable. The place. Tom was very clear about information, very attentive to me as a potential buyer, knowledgeable, and seems to be reliable and believable. The business manager was very efficient and attentive to my financial needs. More
by bellahanson
February 22, 2012
I had the most AWESOME experience today, 2/23/12,with Ron Hogan & Merit Chevrolet Service Department. I wanted to get my oil changed. I called the service department & mentioned Ron Hogan as my contact. Ro Hogan & Merit Chevrolet Service Department. I wanted to get my oil changed. I called the service department & mentioned Ron Hogan as my contact. Ron set everything up with the service department & Merit actually came to my work to pick up my vehicle & then Ron Hogan personally returned it & parked it in my parking spot in our warehouse!!! Now, THAT IS CUSTOMER SERVICE. I was in awe!! I will never hesitate to call Merit again & I will make sure my family & friends know about Ron Hogan & Merit Chevrolet. Thanx tons!!! - Juanita More
by jhugsu
Employees Worked With
Ron Hogan, Ron Hogan
February 18, 2012
We have shopped Merit Chev in the past, so when looking for a new vehicle, they were top on our list of places to visit. We have dealt with Chad and Brad in the past and they were great, just as they wer for a new vehicle, they were top on our list of places to visit. We have dealt with Chad and Brad in the past and they were great, just as they were this visit. On this new purchase Ron Hogan was part of the team and he lived up to Merit's terrific customer service. Appreciate everyone at Merit Chev for everything. More
by joyken
Employees Worked With
Chad Dubois, Ron Hogan & Brad, Ron Hogan
February 14, 2012
I bought my last vehicle at Merit Chevrolet and had service there many times in the years I owned the car. I always thought that their service was overpriced and I didn't appreciate that I always felt service there many times in the years I owned the car. I always thought that their service was overpriced and I didn't appreciate that I always felt pressure to purchase more services than I had come in for, but at least they seemed to fix the problem and were overall polite. That all changed several months ago when I had an experience that cemented Merit Chevrolet on my boycotted companies list. I came in for a loud noise when the heater fan was on. I was assured that the problem was fixed after a rather expensive replacement of my blower motor and an incredibly inconvenient day and 1/2 without a car. When I picked up my car, the problem was not fixed at all, in fact nothing had changed. When I confronted them about this, the only response I got was "oops, we guessed wrong." They did fix the actual problem but I lost yet another day waiting around for this repair as well as more money. At the very least they could have apologized for their mistake, and I might have expected a discount on the second repair given how much of my time they had already wasted. I got neither of those, just a bad attitude. In frustration, I sent a letter of complaint to the manager. I received no response whatsoever. Apparently customer service is no longer important to them. DO NOT USE MERIT CHEVROLET SERVICE. YOU WILL REGRET IT. More
by sarahJS
Employees Worked With
can't remember (5 months ago)
