Merit Chevrolet

This is the second vehicle I have purchased from Jason. My wife wrecked her car and we needed another one ASAP. I was happy with my last purchase so I went straight to Jason the same day of the accident a My wife wrecked her car and we needed another one ASAP. I was happy with my last purchase so I went straight to Jason the same day of the accident and told him that my wife should be contacting him soon. I let him know what we were looking for and our price range. He got a hold a car with all of the options that my wife wanted and within the price range we were asking for. My wife loves her car! I had another good expeirence with the dealership and the sales person. I know where were I will go next time I need a vehicle. More

When someone does something wrong, everyone hears about it but seldom do we hear when we do something good - and that’s my reason for writing this review. My Daughter Kali recently purchased a it but seldom do we hear when we do something good - and that’s my reason for writing this review. My Daughter Kali recently purchased a used Jeep Commander from Merit Chevrolet. She was home visiting from Fargo ND and decided to look for a new car as her car was in need of replacement. She was very excited about it and felt she got a great deal on her 2007 Jeep Commander from Merit Chevrolet. The next day she went to start it and it would not start. She called her salesman and he arranged to have the Jeep towed directly to a Jeep dealer as they would have any necessary tools to diagnose the issue. In addition, he gave her a 2011 Impala to drive. Later that day it was found that the computer was bad and it was replaced late in the day. Her salesman kept her informed the whole time and assured that she would have her Jeep back the next morning. The next day Kali was to leave to return to Fargo. She got a call from the salesperson at Merit and was told that the Jeep again did the exact same thing when Merit went to pick it up from the Jeep dealer. They told her that it would take a few more days to fix the Jeep, Her salesperson also told her to go ahead and drive the loaner car from Merit Chevrolet to Fargo and that Merit would figure out the rest once her Jeep was fixed and resolved. As it turns out, there was a problem with the aftermarket remote start on the Jeep, and a new factory remote start was installed. In all $2200.00 worth of work was done to the Jeep at NO cost to my daughter. In addition, the next day, Merit drove the Jeep to Fargo, 250 miles away, to return the Jeep to my daughter. Additionally, Merit has made two follow-up calls since then to make sure everything is working fine with the Jeep. This was a bad experience that was made good with exceptional stellar service and Merit Chevrolet should be commended for going well over and above what anyone would expect. I have purchased 2 new cars from Merit in the last 10 years I will back when I need another one. Thank You! Kent A. St. Paul MN. More

I love working with Merit Chevrolet and Ron Hogan, they make the buying process very smooth, will work with them again in the future. Thanks make the buying process very smooth, will work with them again in the future. Thanks More

This is the second vehicle I've bought from merit Chevrolet in 3 years, both sales were facilitated by Ron Hogan . I feel he is a strait talking honest sales person,who knows the product and financin Chevrolet in 3 years, both sales were facilitated by Ron Hogan . I feel he is a strait talking honest sales person,who knows the product and financing very well. He answered my questions about the truck I bought in very understandable terms. ( this is the first 4X4 I've bought ). I believe the loan officers name was Jason . He was friendly and efficient and their were no surprise add ons at the closing. I'll be honest I use to hate shopping for cars,I always questioned if I got a fair deal or not. I truly didn't have that feeling with Ron and the team at Merit . I will recommend to all my friends and family to call Ron at Merit when looking for a vehicle. And it goes with out saying that's were I'll go for my next Car. More

We bought a truck (an Avalanche) that we loved, BUT it smelled smokey. Jason W. (our salesman) said they would use a cleansing process that would take the smell out -- he hoped. To make a long story sho smelled smokey. Jason W. (our salesman) said they would use a cleansing process that would take the smell out -- he hoped. To make a long story shortER, after 4 tries, the smoke smell still returned, despite trying various removal methods. We HATE smoke smell!!!! Merit Chevrolet AND Jason were honorable. They let us return the truck, full price. We found another on their lot - though that was not a necessary part of the deal - and we are now driving a new, used Chevy truck. It's great. THANK YOU, Merit Chevrolet and especially Jason!!! More

Mike Salmon was friendly and knowledgable. I bought the Chevrolet Silverado that I wanted at the price I offered. When I discovered that the truck did not have rubber floor mats as it was supposed to have Chevrolet Silverado that I wanted at the price I offered. When I discovered that the truck did not have rubber floor mats as it was supposed to have, Mike got them for me in a few days. I am happy with the treatment I received from Mike and others at Merit Chevrolet. More

Diane Hogan was very professional and courteous she made my buying a new used car a great experience she is truely a great person. Your dealership has me feel like I made a great choice of my on purchase. T my buying a new used car a great experience she is truely a great person. Your dealership has me feel like I made a great choice of my on purchase. Thank again for everything. P.S. make sure Diane gets credit were credit is due. She is truely a nice person, More

Everyone was very nice and helpful! I found a few scratches the next day and they took care of them right away. They made buying my new car easy. scratches the next day and they took care of them right away. They made buying my new car easy. More

I had a great experience at Merit purchasing my 2011 Chevy Silverado. I did a lot of shopping before this purchase and Adam Dittmer was very helpful and courteous.He really wanted to make sure that I go Chevy Silverado. I did a lot of shopping before this purchase and Adam Dittmer was very helpful and courteous.He really wanted to make sure that I got the Truck I wanted at the price that worked for me.I would recommend this dealer and salesman to all who compliment me on this beautiful truck. More