Merit Chevrolet
Maplewood, MN
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Looked at a truck that was being serviced so I couldn't drive it. On the way back to the sales persons desk she said we could have more privacy and my kids didn't have to be there. Didn't care for that. Th drive it. On the way back to the sales persons desk she said we could have more privacy and my kids didn't have to be there. Didn't care for that. They wanted me to buy a vehicle I couldn't test drive and when I asked what they would do to back it up if when I came in to pick it something was wrong. Her response was "you bought it's your problem". No thanks. Won't be back. More
I have a red 2015 Chevy Corvette. I brought my car back to this dealership because I had some previous work done and felt that because this was a Chevy dealership they can handle doin I brought my car back to this dealership because I had some previous work done and felt that because this was a Chevy dealership they can handle doing a little body work on my car. I dropped my car off on May 17th. They ordered the wrong parts for my car causing them to delay my car getting fixed. It has now been over 2 months now and I still don’t have my car. When I call to get an update they don’t answer the phone. When they do they don’t give you any answers. Trust and being comfortable with the people you do business with is important and you will not get that at this dealership. More
Amazing Experience Best experience I've had at any dealership. They treat you like family. They make the experience easy and they truly do care about you. Best experience I've had at any dealership. They treat you like family. They make the experience easy and they truly do care about you. More
Terrible customer service I called them about a leveling kit in my truck and got the runaround they told me they would get right back to me and never did ?I called the next day I called them about a leveling kit in my truck and got the runaround they told me they would get right back to me and never did ?I called the next day they told me they would get back to me and never did again?!! I called the third time just to see what they would say even though I was definitely not using them anyway and still never got an answer un believable,I had money in my pocket it’s not in their pocket I’ll guarantee you that!!! That’s enough for me plenty of other places to go to😁 More
Going Above and Beyond We purchased a used 2012 GMC Acadia from Merit Chevrolet. Unfortunately, only a few days later, the car broke down on us. Our salesman, Jason Wortman We purchased a used 2012 GMC Acadia from Merit Chevrolet. Unfortunately, only a few days later, the car broke down on us. Our salesman, Jason Wortman went to work right away to make sure the car was in working order for us. We had the car towed to Merit and within a days time, they replaced all faulty parts at no cost to us. The entire Merit Chevrolet team was on top of communication with us and so friendly the entire time. This is what 5-star service is all about! More
No customer loyalty We have purchased several vehicles both new and used We leased our last vehicle and with 4 payments left were offered the pull forward option to ge We have purchased several vehicles both new and used We leased our last vehicle and with 4 payments left were offered the pull forward option to get into a new lease but because our credit score was low we were declined a new lease. We made all the payments on our current lease but they don’t look at anything else but your credit score. Very disappointed with this If you don’t have a score above 700 dont bother to go here. More
Excellent Job! The team did a great job with my truck. Ron was very accommodating at helping get my truck in for service and arranging transportation for me. The ser The team did a great job with my truck. Ron was very accommodating at helping get my truck in for service and arranging transportation for me. The service took longer than anticipated but they all kept me informed on the status and next steps. Great job! More
Customer service Outstanding customer service from start to finish, purchasing my new Chevy Sonic! It was a pleasure working with both Jason Wortman (Sale) Glenn Oreho Outstanding customer service from start to finish, purchasing my new Chevy Sonic! It was a pleasure working with both Jason Wortman (Sale) Glenn Orehosky (Finance)! More
Great experience I had a great experience when buying my new (used) truck from Merit Chev! Everyone was helpful and polite and very knowledgeable. I feel I got a good I had a great experience when buying my new (used) truck from Merit Chev! Everyone was helpful and polite and very knowledgeable. I feel I got a good and fair deal from them. More