Merchants Auto

Badly needed an upgrade Rodney was a great salesperson. He listened to me when I explained my situation, what I was looking for and helped me pick the perfect vehicle. I boug Rodney was a great salesperson. He listened to me when I explained my situation, what I was looking for and helped me pick the perfect vehicle. I bought a 2015 Chevy Malibu from Rodney. The process was smooth and quick. We did almost everything over the phone before I eve set foot in the dealership. I look forward to working with Rodney in the future. More

Surprised Before going to Merchants, I had heard the commercials and was expecting lots of sales pressure and your typical used car dealership. I was very surp Before going to Merchants, I had heard the commercials and was expecting lots of sales pressure and your typical used car dealership. I was very surprised that they didn't make me feel pressured at all. I told the salesperson, Lisa, my budget and that I wasn't really sure if I wanted an SUV or a car. She showed me a lot of different options until I was able to determine which was best for me. I didn't feel rushed into a decision and I felt like she was really listening to me and not just trying to make a sale. When it came time to work with Gordon on the financing, he was very patient and understanding. It's not easy having to buy a vehicle when you weren't planning on it (our previous vehicle suddenly broke down and was not worth repairing). I would highly recommend this dealership. The staff is very down to earth and most of the salespeople have been with the company for years. I think low employee turn around says a lot about a company and how they treat their employees. More

Amazing to work with My wife and I worked with Jeff and Joe, and we could not be happier with the experience. I was extremely impressed with the care and concern that they My wife and I worked with Jeff and Joe, and we could not be happier with the experience. I was extremely impressed with the care and concern that they showed us throughout the car-buying experience. More

A very good eperience Everyone at the delership was professional and courtious and also very helpfull in our purchase of our vehicle. Jim Smith is one of the best salesman Everyone at the delership was professional and courtious and also very helpfull in our purchase of our vehicle. Jim Smith is one of the best salesman we ever delt with.Thank you all for you for your help. More

Amazing personable staff!!! My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to w My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to work with us and found us a car within our original price range. After a few days of talking and looking at finances we determined that we could go a little higher up in price. So, we went back and spoke with Joe. He and Steve worked together and got us a GREAT car for an AMAZING value! They are really a great team that worked with us AND within our budget. I couldn’t ask for a better experience. More

Rich Interrante is just the sweetest guy to buy a car from! We had the pleasure of working with Rich this past Saturday. He has the patience of a saint, and was very helpful in finding the right car for us. I We had the pleasure of working with Rich this past Saturday. He has the patience of a saint, and was very helpful in finding the right car for us. I certainly am hard to please, but he managed to hang in there and understand what I was looking for and managed to find the perfect vehicle for us. He is just so kind....and so trustworthy. And then there is Gordon Lewis-- never had so much fun completing paperwork. Great personality....and another great guy. Buying a car can be a very painful experience -- these two made it easy and fun. I love my new car. Will send all my friends in to see them. Thank you. More

awesome!!! I traveled 2 1/2 hours to get to Merchants. I Was impressed with the selection and the helpfulness of Brad Chant. he made sure everything was in o I traveled 2 1/2 hours to get to Merchants. I Was impressed with the selection and the helpfulness of Brad Chant. he made sure everything was in order before i left the lot with my new SUV,and answered all my crazy questions. Thank very much Brad!! More

Nice to work with he was extremely polite helpful aswered all my questions had my car ready in time for me to take it home within hours instead of the next day he was extremely polite helpful aswered all my questions had my car ready in time for me to take it home within hours instead of the next day More

Total care I contacted Merchants after my present vehicle broke down. Without needing to come in, all my financing was arranged. When I did arrive I was connecte I contacted Merchants after my present vehicle broke down. Without needing to come in, all my financing was arranged. When I did arrive I was connected with Harold Davis who handled all the arrangements and paperwork, and even helped with my insurance company. More

Stress free car shopping After being denied on so many different auto loans, Rodney was able to find a bank that would finance a car for me, and within 5 days, I was driving a After being denied on so many different auto loans, Rodney was able to find a bank that would finance a car for me, and within 5 days, I was driving away in a quality car with low mileage. He made the whole process quick and easy, and kept me informed at every step. More