Merchants Auto

Awesome Joe Hodgson was very good no pressure very easy-going financing went very easily serviced Department was awesome. got me into an awesome car no probl Joe Hodgson was very good no pressure very easy-going financing went very easily serviced Department was awesome. got me into an awesome car no problems recommend merchants.👍👍 More

Fantastic and nothing short of a miracle. My wife and I bought a car last night after I was approved. I didn’t think I would be due to my credit but our Salesman’s Skip gave us tremendously he My wife and I bought a car last night after I was approved. I didn’t think I would be due to my credit but our Salesman’s Skip gave us tremendously helpful advice from house buying to selling us the car. We got a Mitsubishi Outlander for its 4WD and 3rd row seating and great gas mileage. We love it. I highly recommend buying your next vehicle from Merchants Auto. More

Excellent service Right from the start Joe was professional and easy to work with. Highly recommend going to merchants and working with Joe towards your next vehicle. Right from the start Joe was professional and easy to work with. Highly recommend going to merchants and working with Joe towards your next vehicle. More

Excellent service from Ryan Spada,financing and buffing crew. Ryan found the perfect vehicle for me with no pressure on his part throughout the transaction. That was v from Ryan Spada,financing and buffing crew. Ryan found the perfect vehicle for me with no pressure on his part throughout the transaction. That was very important to me. More

Quick, easy, and painless Richi and Gordon were extremely helpful in making our first car buying experience easy and as painless as possible! Richi is the man to see when you’r Richi and Gordon were extremely helpful in making our first car buying experience easy and as painless as possible! Richi is the man to see when you’re looking to buy a new car! More

Drew makes the service department Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for yo Drew has years of experience in the automotive service arena. He is extremely knowledgeable, professional and an all around great asset! Thanks for your years of great service. More

Awesome Rick was awesome everyone at the dealership was great getting me approved my first car i bought on my own they were wonderful I will definitely go the Rick was awesome everyone at the dealership was great getting me approved my first car i bought on my own they were wonderful I will definitely go there again and recommend them to all my friends. More

ITS A CRIME TO PAY MERCHANTS A DIME. This place was TERRIBLE to work with, well with the exception of EDWIN he tried hard. I went in and told them from the beginning what i wanted. I ge This place was TERRIBLE to work with, well with the exception of EDWIN he tried hard. I went in and told them from the beginning what i wanted. I get there and the car I wanted to see wasnt even there, i was told it was at a body shop off site.... so i look at other cars and found one, go in to do the paper work and they try to tell me i would have a $625 PER MONTH payment, on a used car.... no thanks. I went to team NISSAN in Manchester, let them know what I wanted, and i drove off the same day in a brand new car for $400 that's with my "negative equity" and a 4.9% apr. My credits not the best but they definitely tried to pull one over on me. Glad i just said NOOOOO. ITS A CRIME TO PAY MERCHANTS A DIME. More

AMAZING!!-- Mike Duval was awesome!! From the greeting to the paperwork Merchants has it down to a science. No pressure amazing experience!! A 10 all around!!! Mike Duval was awesome!! From the greeting to the paperwork Merchants has it down to a science. No pressure amazing experience!! A 10 all around!!! More

Worst Service EVER! I purchased my vehicle from this dealership about a year ago, the Sales team were awesome. The service team? Not so much. I have been in and out of th I purchased my vehicle from this dealership about a year ago, the Sales team were awesome. The service team? Not so much. I have been in and out of this service department more than I've actually been inside of my own car. The service department at Merchants Auto SUCKS. Every single time I bring my car to them, They don't keep me up to date with whats going on with my own car, They would leave me pondering for hours and I would have to call them to see what is going on with my own vehicle. I've became a member with enterprise because of these people. Every single I received my car back from these people, something else went wrong and they keep telling me to bring it back so they can check it out. All they want is your money. They are a SCAM. They don't even know what they're doing. I just had my brakes replaced 2 months ago, brand new ones, brought my car there to get serviced yet again, get it back, now my brakes are messed up.... They replaced a light bulb in the front now my main headlight is out. I'm tired of bringing my car to them just to get it back with more problems. Now I bring it to a REAL dealership who fixes my issues, calls me AND tests me letting me know whats going on with my vehicle and letting me know how long it would take for them to resolve the issue. I would stay away from Merchants Service center. I cannot day it enough, this place SUCKS with service. More