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Merchants Auto
Hooksett, NH
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,062 reviews
Verified Customer
July 01, 2024
Terrible experience. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. More
by bridget13
Employees Worked With
Mark Liby
July 01, 2024
I regretted the purchased 10 minutes down the road :( Hard lesson learned! Salesman was ok. Hard lesson learned! Salesman was ok. More
by ABALLOU
Employees Worked With
Other Employees :
Timothy Randlett, Scott Chavanelle, Cory Normand
July 01, 2024
It was easy to set up an appointment and communicate what I wanted. Joe was fantastic and I didn’t feel like a sale but a human. I wanted. Joe was fantastic and I didn’t feel like a sale but a human. More
by FLOSSIEJUNKALA
Employees Worked With
July 01, 2024
Great selection The salesman was very motivated. He contacted me with models for me to choose from. Thank you He contacted me with models for me to choose from. Thank you More
by therouxmechanical
Employees Worked With
June 30, 2024
It was a great experience. It’s been a long time since we bought a car that we financed and we didn’t know how it would be. We were pleasantly surprised It’s been a long time since we bought a car that we financed and we didn’t know how it would be. We were pleasantly surprised More
by kl_menard
Employees Worked With
June 29, 2024
Every one was very helpful treading us lik good fit us in a car that fit us perfectly a car that fit us perfectly More
by michellepouliot1
Employees Worked With
Other Employees :
Catlyn in the service department
June 27, 2024
Peter P was excellent. He answered all our questions, walked us thru the entire process and made us feel welcome and like family. Definitely choose Merchants Auto again and He answered all our questions, walked us thru the entire process and made us feel welcome and like family. Definitely choose Merchants Auto again and have recommended Peter to our friends. More
by joede459
Employees Worked With
Other Employees :
Logan, Scott Chavanelle
June 26, 2024
Friendly staff, very efficient. Lisa worked with me until I found a vehicle that I liked. Lisa worked with me until I found a vehicle that I liked. More
by Valeria N.
Employees Worked With
June 26, 2024
I drove 4 hours each way to see a specific Promaster. Having never dealt with this dealership I was a little apprehensive. Upon arrival met salesman Steven Francoeur. He was very helpful, knowledgeable. Having never dealt with this dealership I was a little apprehensive. Upon arrival met salesman Steven Francoeur. He was very helpful, knowledgeable. We didn’t waste any time and he had me test driving a vehicle within 15 minutes. I’m very happy I dealt with him and would highly recommend this dealership to anyone. Note, I haven’t received vehicle yet but anticipate everything will go smoothly. More
by gregnutcher
Employees Worked With
Steven Francoeur
