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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

February 01, 2024

Thanks Joe for making my car experience pleasant you were great!!! I will be happy to send family and friends your way. More

by npearson1202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Merchants Auto responded

We're so glad you had an awesome experience with Joe! Enjoy your new ride :) - Merchants Auto

January 29, 2024

I’m satisfied with the quality of personal experience and help that was given to me More

by candace_leedham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Jan 30, 2024 -

Merchants Auto responded

Hi Candace, we're glad to hear that you are satisfied with your experience!

January 26, 2024

Zack was very helpful with purchasing 2 vans and delivery. This is the second year we used them for our vehicle needs. More

by info@premierturfspecialists.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Mangold
Jan 30, 2024 -

Merchants Auto responded

Thanks for your continued trust. We're happy to hear you had another great experience! Looking forward to working with you again in the future!

January 25, 2024

They were great help in finding the lowest price van that fit my need, answering the many questions I had during the process and keeping the paperwork process moving forward. Delivery was well communicated a More

by browerdave1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Francoeur was main salesman, how is he not on list 5 stars, Megan Sullivan also was great., Danielle Blanchette
Jan 30, 2024 -

Merchants Auto responded

Thanks for your review. We're so happy to hear that Steven and the team were able to create a great car buying experience!

January 25, 2024

I purchased the van and it took three months to have Merchant "prepare" the van so I could pick it up. More

by bditgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Wolfe, Timothy Randlett, Josh Gagnon
January 24, 2024

All the employees were great to work with, answered all the questions, very informative and personal More

by sogis66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Merchants Auto responded

We're so happy to hear that our team was able to assist you!

January 24, 2024

Working with Lisa and Logan was an absolute pleasure! They made the process from start to finish seamless! I was able to ask questions, get appropriate estimates of payment amounts, and work within my bu More

by Jen
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Loring
Jan 30, 2024 -

Merchants Auto responded

Jen, thank you for taking the time to leave a review! We're happy to hear about your positive experience with Lisa and Logan.

January 23, 2024

Peter and Markus were extremely great! Thank you both so much for your help! My 2021 Toyota Corolla is wonderful. More

by mariahazel34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markus Perkins
Jan 30, 2024 -

Merchants Auto responded

Thanks for taking the time to leave a review! We're so happy you're loving your new vehicle!

January 22, 2024

Great place, Great people! Thank you Joseph for going out of your way to get me into a car! More

by tracierawson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bowker
Jan 30, 2024 -

Merchants Auto responded

Tracie, thanks for taking the time to leave a review. We're glad Joe was able to assist you in finding the right vehicle for you!

January 22, 2024

They were absolutely amazing! They took Care of every question or concern that I had! Thank you so much for a smooth purchase! More

by stcyr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Blanchette
Jan 30, 2024 -

Merchants Auto responded

We love to hear this! Thanks for your review.

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