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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

February 16, 2024

I got the car I saw online and was pleased the service I received. The sails department answered all my questions and very happy with my purchase More

by darlene011760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

overall excellent experience! ! very professional group of individuals not my first time here. I highly recommend them. More

by cjper0123
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bowker
Feb 15, 2024 -

Merchants Auto responded

Thanks for the kind words, we're glad you had a nice experience with Joe and Brian! -Merchants Auto

February 14, 2024

Lisa was very courteous and friendly when I met with her to find a car. I left there the proud owner of a Chevy Equinox! I’ve been telling everyone I know to go to Merchant’s if they need a car! More

by dusty.d.hilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Merchants Auto responded

Congratulations on your new ride. We're so happy to hear you had a great experience with Lisa and the team. - Merchants Auto

February 14, 2024

Damien was very helpful, explained all features of the vehicle I was looking at and went above and beyond making sure the title of my purchase was sent to me within 7 day. Thank you! More

by bonniecarucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Merchants Auto responded

Bonnie, Thank you for your review. We're happy to hear that Damien was able to help get you into a great vehicle. - Merchants Auto

February 13, 2024

We have the best sale rep Lisa Petrucelli! ! We only deal with merchants for our vechiles! More

by UNICORN1129
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Merchants Auto responded

We appreciate your continued business. We're so grateful you trust us with your vehicles! - Merchants Auto

February 13, 2024

Corey was great. He listened to my situation. He was very clear about explaining our options and helped my wife and I get into a great car. More

by gmakerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Feb 14, 2024 -

Merchants Auto responded

Thanks for sharing about your experience. We're glad to hear Cory and the team helped you with a great car! - Merchants Auto

February 13, 2024

Corey was amazing and very very helpful. I did not expect that to be as easy as it was! Thanks for making it a great experience! More

by thesensoryspapllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Normand
Feb 14, 2024 -

Merchants Auto responded

We're so happy to hear Cory and the team went above your expectations! Congrats on your new ride. - Merchants Auto

February 12, 2024

My daughter and I were treated with patience and respect throughout our purchase process. Our salesperson, Robert Labrie, made an effort to help us find the vehicle that met our needs. More

by jsfogarty4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Labrie
Feb 14, 2024 -

Merchants Auto responded

That's exactly how it should be. Thanks for your review and enjoy your new ride! - Merchants Auto

February 11, 2024

Very clean and organized, people were very friendly, quick and easy, will recommend to friends More

by teresahard7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Merchants Auto responded

Theresa, thanks for the stellar review. Congrats on the new ride! - Merchants Auto

February 11, 2024

All stars go to Cory! With humor and efficiency he turned what is normally a dreaded experience into a pleasant car purchasing experience. I will certainly recommend Mer More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
Feb 14, 2024 -

Merchants Auto responded

Patti, This is exactly what we strive for! We're so happy to hear Cory and the team were able to assist you. - Merchants Auto

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