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Merchants Auto
Hooksett, NH
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,062 reviews
March 01, 2024
Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More
by Divagalour
Verified CustomerEmployees Worked With
Other Employees :
Timothy Randlett, Jared Dobens
February 29, 2024
Joe was a great salesperson; responsive, friendly, knowledgeable and fair. The process was quick and easy and I was satisfied with the experience. knowledgeable and fair. The process was quick and easy and I was satisfied with the experience. More
by markymark16
Employees Worked With
February 29, 2024
Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More
by Leerussell00
February 28, 2024
Joe was extremely helpful in getting me into the type of car I was looking for. He was not pushy and made the process super easy and quick. This is the second vehicle that I have purchased from merchants. car I was looking for. He was not pushy and made the process super easy and quick. This is the second vehicle that I have purchased from merchants. More
by DMCELREAVY1978
Employees Worked With
February 28, 2024
Joe was very pleasant to work with. He was patient and kind and very helpful. He found the perfect car for me! Thank you for all your help! He was patient and kind and very helpful. He found the perfect car for me! Thank you for all your help! More
by debradwhitney
Employees Worked With
February 26, 2024
Follow thru, good customer service, work with most to secure a vehicle, 60 years in business, dealer will come thru even if credit score boardline secure a vehicle, 60 years in business, dealer will come thru even if credit score boardline More
by jm821425
Employees Worked With
Other Employees :
Kayla, very professional, excellent customer service
February 26, 2024
Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More
by Court0188
February 26, 2024
Damian was wonderful he made the experience easy and well understood as to what was going on. He explained everything so I would understand. He has a great personality. I would recommend friends and family t understood as to what was going on. He explained everything so I would understand. He has a great personality. I would recommend friends and family to you. Overall all experience excellent. More
by prattn78
Employees Worked With
February 25, 2024
I got to say bob Legrie our salesman was very pleasant, super funny and helped me get a vehicle I needed and find the credit to help me! I recommend him to many friends to go see him! I thank him for helpi super funny and helped me get a vehicle I needed and find the credit to help me! I recommend him to many friends to go see him! I thank him for helping me make buying a vehicle less nervous! More
by farmergirl3521@ yahoo.com
Employees Worked With
Robert legrie
February 25, 2024
The service my wife and I received while purchasing 2 vehicles was beyond expectations... Cory was amazing to work with and very efficient... Fantastic company to work with when looking for a good reliab vehicles was beyond expectations... Cory was amazing to work with and very efficient... Fantastic company to work with when looking for a good reliable car!!! Thank you so much!!! More
by cspanos25
Employees Worked With
Cory Normand
