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Merchants Auto

Hooksett, NH

4.5
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,062 reviews

March 03, 2024

Because I bought the vehicle without actually seeing it and test driving it’s kinda of a nerve racking process. A little more communication would’ve been helpful. More

by PhillipsDoug2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Gregoire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Merchants Auto responded

We understand and appreciate your feedback. We hope you enjoy your new Ram!

March 03, 2024

They are very friendly and professional. They worked with me to get me into a beautiful vehicle that I believe will last me a long time. More

by mikemcb1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Merchants Auto responded

Mike, thanks for your review and congratulations on a new car you love!

March 03, 2024

Over all very easy, great price and a beautiful vehicle. My salesman was very responsive. More

by mikevmarroney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Luby
March 03, 2024

Merchants works with you and has great salespeople! !! This is my second car from them. More

by MLEB43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Merchants Auto responded

Thank you for your review and continued business. Congrats on your new car!

March 03, 2024

Kurt was honest friendly and to the point. He helped myself and my boyfriend into new used cars. I referred friends to him. The dealership over all was great. Thanks More

by karen.tea10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias
Mar 13, 2024 -

Merchants Auto responded

Karen, we appreciate your review and recommendation. We're glad to have been able to help you and your boyfriend!

March 03, 2024

Merchants definitely live up to their commercial. I was very impressed and happy with my experience I had at Merchant, their employees were awesome. More

by davislisa967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Merchants Auto responded

We're so glad to hear you had a great experience. Thanks for your review!

March 02, 2024

Because of this dealership I am able to grow with my future! They’re awesome! More

by hall.kahara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Merchants Auto responded

Thank you for your review. We're happy to have been able to help!

March 02, 2024

Bob LaBrie was great explained everything to me was upfront and honest about what was gonna happen couldn’t have asked for a better guy!! Ty again Mr LaBrie I hope you get a day off soon. More

by jenniferdouglass54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob LaBrie he was the great , Cory Normand
Mar 12, 2024 -

Merchants Auto responded

Jennifer, thanks for your review. We're glad you had a great experience with Bob and the team! Congrats on your new vehicle.

March 02, 2024

Bought my 2nd car (Jeep) there. Little upset, wanted to have them replace the spare tire for me to match what is in my Jeep now and they said no. Not too happy about that. Steve More

by ALMARCOTTE24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kenos
March 01, 2024

Armando was great and friendly. Merchants was so helpful with getting the car I wanted. More

by katiemlemieux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Merchants Auto responded

Katie, thanks for your review and congratulations on your new vehicle! We're glad to hear Armando and the rest of the team was able to help!

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